Very rarely, we will encounter a review that violates our review guidelines. We have made, and continue to make, significant investments in maintaining the integrity of our reviews. If we detect a fake review, we:
For property owners/management:
Are you tempted to write your own review? Don't do it!
While we support your efforts to encourage honest feedback from guests, we encourage you to submit information through one of our alternative methods set up exclusively for owners/management.