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groeslongirl

Since Jul 2008

50-64 year old female

A Hillside In Wales

I worked & trained in Switzerland then worked in tourism for 20 years, firstly in Ireland then as the General Manager of a top U.K. operator. The best part of my job in the early years was travelling for months at a time inspecting and contracting hotels. Later I moved into the academic world, gained an MSc in tourism & lectured in tourism and business subjects at under & post-grad levels. I also researched and published on these subjects. I estimate I've spent over 15 years living in hotels and eating in restaurants. I applaud professional companies who give proficient service. I deplore the current trend of people too arrogant to train ‘dabbling’ in the hospitality industry when they lack knowledge & expertise & neither deliver a professional product nor consider their customers' needs above their own. These are the people who defend poor food and service and are unable to accept critical feedback - they simply cannot recognise THE TRUTH
Travel Style
Foodie
Eco-tourist
60+ Traveler
Like a Local
History Buff
Luxury Traveler
Peace and Quiet Seeker
Art and Architecture Lover
groeslongirl's TripCollective Progress
Total Points
7,809
Level 5 Contributor
Readership
35,000 Readers
Helpful Reviewer
50 Votes
Top Contributor
50 Reviews
Passport
69 Cities
Explorer
20 Reviews
Total Points 7,809

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