Vjal Portomaso, Saint Julian's, Island of Malta STJ4012, Malta
6,819 Reviews
Ranked #8 of 54
hotels in Saint Julian's
Best of the best 2024
Ideally located in the prestigious Portomaso development within the fashionable district of St. Julian’s, the Hilton Malta hotel has come to represent the style, comfort and hospitality for which the Hilton brand is renowned. Standing as a centrepiece of the coastline and an intrinsic part of the Tumas Group’s flagship design, Hilton Malta sits...
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
4756
Very Good
1431
Average
407
Poor
118
Terrible
107
true
Recent Reviews:
Muraat_Ahmet
London, United Kingdom
Trip type:
Friends getaway
Exceptional Stay 10/10
Apr 18, 2024
An unforgettable stay at Hilton Malta, made possible by an outstanding team! Heartfelt thanks to Gabriele Borrello and Mahmoud Elkot for their exemplary leadership, ensuring every aspect of our visit...
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An unforgettable stay at Hilton Malta, made possible by an outstanding team! Heartfelt thanks to Gabriele Borrello and Mahmoud Elkot for their exemplary leadership, ensuring every aspect of our visit was exceptional. Anastasia Darmanin and the Executive Lounge team extended a gracious welcome, setting the tone for our entire stay with their attention to detail and warm hospitality.
Our room was impeccably maintained thanks to the diligent housekeeping team, who ensured every comfort was met. Prompt responses from the maintenance team ensured any need was swiftly addressed, adding to the seamless experience. A special shoutout to Peter from the concierge team, whose dedication and assistance truly enhanced our stay, providing invaluable recommendations and support throughout.
Our time at Hilton Malta was nothing short of extraordinary, and we're already looking forward to our next visit to this remarkable hotel, where every detail is perfected and every guest is treated with the utmost care.
Fabulous hotel with beautiful views and spotlessly clean!
Apr 12, 2024
Just returned from a week staying at this Fantastic hotel. Executive lounge is a pleasure to visit for afternoon tea and evening drinks (all part of the package if you...
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Just returned from a week staying at this Fantastic hotel. Executive lounge is a pleasure to visit for afternoon tea and evening drinks (all part of the package if you book an Executive room). Beautiful views of the sea, spotlessly clean. Staff very attentive and welcoming, special mention to Glen, Mavat and Innocent as well as Kevin. The buffet breakfast is a must; huge selection of food on offer would definitely add this as an option again. The only reason we did not score 5 was the evening buffet; we stayed half board and this was a big disappointment, we tried it for 4 nights then gave up - other than this, would have definitely scored it a 5. We did mention this on checkout and was told they are changing the menu which needs to happen. We would definitely recommend and would stay again.
Rachel Giordmaina, Guest Services / Front Office at Hilton Malta, responded to this review
Dear Janeythetourist
Thank you for your review, for rating our hotel, and for recommending us to other visitors. We are delighted that you enjoyed your stay at the Hilton Malta generally, and that our team members - especially Glen, Marat, Innocent and Kevin - made you feel welcome and cared for.
We are disappointed to have fallen short of your expectations with regard to our buffet dinners, but we thank you for sharing your concerns and your feedback with our team members.
It is a pleasure to hear that you would be happy to return to our hotel one day. We look forward to welcoming you back, and to providing you with many more memorable experiences.
We love the hotel. We love the room. We love the location. We love the massive choices during breakfast and exceptionally helpful friendly staff. Everyone is so friendly, caring, very...
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We love the hotel. We love the room. We love the location. We love the massive choices during breakfast and exceptionally helpful friendly staff. Everyone is so friendly, caring, very attentive and we feel very wanted and looked after. We could have had a better sleep if we only knew that our next door neighbor hadn't left a dog alone in the room.
Rachel Giordmaina, Guest Services / Front Office at Hilton Malta, responded to this review
Dear jrs3004
Thank you for your review, and for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta generally, and that our team members made you feel welcome and cared for.
We are disappointed to hear that you were disturbed by noise from a neighbouring room during the night. Please do reach out to our team members if you should have a room-related issue during a future visit. We are always happy to offer solutions or alternatives, to ensure our guests are entirely comfortable in their rooms.
We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many more memorable experiences.
Great hospitality , fabulous location, amazing stay,
Apr 10, 2024
It is a gem with great hospitality.
Everything from the beginning was great. Amazing welcoming staff at the front desk. Thank you to Antonella, Adriana, Jessica and concierge, Mark. You...
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It is a gem with great hospitality. Everything from the beginning was great. Amazing welcoming staff at the front desk. Thank you to Antonella, Adriana, Jessica and concierge, Mark. You all make the place special by providing a great service. The hotel is spotless and our beautiful, friendly housekeeper Anna always with a smile would make the room perfect and clean- thank you! We had an amazing stay and will be back in October
Rachel Giordmaina, Guest Services / Front Office at Hilton Malta, responded to this review
Dear olga374
Thank you for your review, and for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members - especially Antonella, Adriana and Jessica at the Front Desk, as well as Concierge Mark and Anna who looked after your room - made you feel welcome and cared for.
It is a pleasure to hear that you plan to return to our hotel later this year. We look forward to welcoming you back, and to providing you with many more memorable experiences.
We stayed for a week over Easter, and loved the hotel. It felt sleek and was in an upmarket corner of St Julian’s.
Public transport was plenty nearby.
The cleaning...
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We stayed for a week over Easter, and loved the hotel. It felt sleek and was in an upmarket corner of St Julian’s.
Public transport was plenty nearby.
The cleaning staff were all courteous, and the room was beautiful and of great standards with a marina view.
The hotel gym and swimming and spa facilities were fantastic.
Our bathroom sink was blocked one morning. Before we had had a chance to report it to housekeeping, the cleaning stuff temporarily sorted it when we were at swimming without us having to ask.
Then by the time we got back from breakfast, the maintenance team had been and sorted it! We didn’t ever need to raise the issue. Impressive.
Also, special thanks go out to the restaurant manager Andreaus who was there handling the busy morning breakfast and more leisurely evening meals with his team. He made an effort to speak to us every time we saw him and made us feel welcome throughout our stay.
Food on offer was great too. On top of plenty of choices at buffet, you could also order eggs Benedict etc from the staff.
The only bit of shame was on our check out. The three girls at the front desk were too busy chatting to each other about some hot guy to really pay any attention when we were making payment. But hey, I’m sure I’ve done that before in my student years working in retail.
Five star for Hilton Malta.
Rachel Giordmaina, Guest Services / Front Office at Hilton Malta, responded to this review
Dear Redearthmedia
Thank you for your review, and for rating our hotel so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members - particularly Andrius - made you feel welcome and cared for. Thank you also for letting us know that the issue in your room was promptly and effectively handled by our team members.
It is a pleasure to hear that your experiences at breakfast and at our leisure facilities were enjoyable; though of course we are sorry that our team members were not entirely attentive during your departure from the hotel. We thank you for your patience and understanding!
We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.