Hotel Mirage Sure Hotel Collection by Best Western
Viale Certosa 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)
1,073 Reviews
Certificate of Excellence 2019
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
465
Very Good
482
Average
107
Poor
12
Terrible
7
true
Recent Reviews:
kmarianna0922
Budapest, Hungary
Trip type:
Family
Milano trip
Nov 5, 2019
Perfect choose when you stay in Milano! The room was clean, reception is so friendly and helpful, public transportation from the hotel to the centre is perfect, only 20 minutes....
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Perfect choose when you stay in Milano! The room was clean, reception is so friendly and helpful, public transportation from the hotel to the centre is perfect, only 20 minutes. Good choice, I recommend them.
jio03, Direttore vendite at Hotel Mirage Sure Hotel Collection by Best Western, responded to this review
Hi kmarianna0922 thank you for your beautiful review, we are proud to read your impression because we understanding we are in right direction and all our Staff are working hard and with passion, thank you to reccomend our Hotel, the clients as you, they are our best advertising Hoping to see you soon for your next trip in Milan best regards Angelo
Comfortable and clean Hotel in the part North pf Milano
Nov 2, 2019
Strategic place in Viale Certosa, not far from Tangenziale and well connected to the Center of the City. Clean and comfortable in the hall and the common environment as well...
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Strategic place in Viale Certosa, not far from Tangenziale and well connected to the Center of the City. Clean and comfortable in the hall and the common environment as well as in the room. Excellent bed quality, good space in room and stable WIFI connection make the Hotel very suitable also for Business. Rich Breakfast assortment, professional and kind employees.
The staff was very helpful with everything, including suggestions for local food, parking suggestions and ease of tram tickets access and stop in front of the hotel. The maintenance arrived...
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The staff was very helpful with everything, including suggestions for local food, parking suggestions and ease of tram tickets access and stop in front of the hotel. The maintenance arrived promptly when we had concerns about the heat in our room.
jio03, Responsabile relazioni con la clientela at Hotel Mirage Sure Hotel Collection by Best Western, responded to this review
Hi donajeanneliu thank you for you good review, we are happy you found our Staff helpful and you enjoyed your stay at the Hotel Mirage and fot that reason we hope to see you again at the Hotel Mirage for your next trip in Milan THANK YOU and BEST REGARDS Angelo Caserta
Been at the Mirage for 3 nights .
The hotel ia a littel dated, rooms and public areas. Some of the rooms which face the main road might be not...
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Been at the Mirage for 3 nights . The hotel ia a littel dated, rooms and public areas. Some of the rooms which face the main road might be not very quiet (the ear plugs near the bed, were definitly a warning sign..) Brakefast buffet is ok. Dont bother with hotel restaurant in base floor. Its 15 min. Taxi drive from fiera, and 20-25 min. With tram 14 to city center/ Duomo area. Nothing special. Geuss u can find better foe the money.
jio03, Direttore vendite at Hotel Mirage Sure Hotel Collection by Best Western, responded to this review
HI eran g Israel Thank you for you review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angelo Caserta Sales Manager
Well located for me, because of service of shuttle to the Leather fair I was attending.
also convince of the tram service just outside door to get to central Doumo...
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Well located for me, because of service of shuttle to the Leather fair I was attending. also convince of the tram service just outside door to get to central Doumo area and surrounding for seeing Milan made it very easy . Staff very friendly , very helpful with all questions. Hotel is very clean, with good value for money.
jio03, Direttore vendite at Hotel Mirage Sure Hotel Collection by Best Western, responded to this review
Dear H3263LFnicole, Thank you for your good review regarding your recent stay at our property. Your feedback is very important to us, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again and best regards Angelo Caserta Sales Manager