Hotel Astoria, Sure Hotel Collection by Best Western
Viale Murillo 9, 20149 Milan, Italy
635 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
156
Very Good
281
Average
151
Poor
37
Terrible
10
true
Recent Reviews:
Sunseeker6722
King's Lynn, United Kingdom
Trip type:
Solo travel
Perfect for football
Jan 12, 2020
I spent 1 night here as I was travelling to watch the football at the San Siro. The hotel staff are polite and helpful whilst the rooms are clean and...
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I spent 1 night here as I was travelling to watch the football at the San Siro. The hotel staff are polite and helpful whilst the rooms are clean and well maintained. The San Siro is about 20-25 minute walk from the hotel but public transport is on offer if needs be. Very good hotel!
I was particularly pleased with the late check out time. We found a very nice supermarket a few yards away for snacks etc. The metro is a ten minute walk...
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I was particularly pleased with the late check out time. We found a very nice supermarket a few yards away for snacks etc. The metro is a ten minute walk but we also got back from the city centre via a tram.We had quite a few questions for the staff as it was our first visit. We found a super family pizza restaurant about ten minutes away and a super bar about 5-10 mins away.Ristorante Pizzeria O' Surdato 'Nnammurato and Girandola.
Camilla D, Responsabile relazioni pubbliche at Hotel Astoria, Sure Hotel Collection by Best Western, responded to this review
dear Annie, thanks so much for your opinion and hope
We was there for 2 days. The supermarket joining on to the hotel seem to be loading pallets between 10pm to 4am. No sleep whatsoever. Worst noise in a hotel...
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We was there for 2 days. The supermarket joining on to the hotel seem to be loading pallets between 10pm to 4am. No sleep whatsoever. Worst noise in a hotel room I’ve ever experienced. Complained to reception who had no solution. This went on for two nights on the run. It ruined our trip due to having no sleep. Wouldn’t definitely never stay here again. Even if it was free. If you value your sleep for more than 3 hours straight, don’t stay here
Had to write a quick (probably gonna be long..) review on this hotel, it’s great, we were welcomed on Friday night (15th) by such a lovely friendly white man, he...
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Had to write a quick (probably gonna be long..) review on this hotel, it’s great, we were welcomed on Friday night (15th) by such a lovely friendly white man, he was just so helpful, he explained where to park (Damien garage just down road, staff there are lovely too) and booked us in without fuss, he gave us a map and directed us to metro station which is a 10 min walk as you turn left out of the hotel doors, he answered all our annoying questions with a smile on his face and he lent us a travel adapter that I’d forgotten to pack... next day another man on reception this time a black guy (wish I’d written down names) he was just as amazing he was friendly happy and helpful! These guys put 5 star miserable reception/concierge staff to shame!! He again helped with our questions and lent us an umbrella for the day, best western should use these two as examples of how to make a customer feel great, they are a credit to the Best Western hotel chain! The hotel itself is great, all amenities you could need for a city break, it’s located next door to a supermarket so great for snacks and drinks!! The metro line isn’t that far to get to and there are trams on the road too. The check out time of 12 is really handy. I can’t fault my stay at all! Thank you to the two guys on reception who made us feel welcome and at home!
Amazing staff, very clean, great breakfast., good deli supermarket next door.
We walked from central station to hotel though averry interesting route, the use of the underground is recomended.
Our...
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Amazing staff, very clean, great breakfast., good deli supermarket next door. We walked from central station to hotel though averry interesting route, the use of the underground is recomended. Our first visit to Italy ,wont be the last. a visit to the Doumo is a must.
Camilla D, Responsabile relazioni pubbliche at Hotel Astoria, Sure Hotel Collection by Best Western, responded to this review
thanks so much for your review. Hope to see you another time in our Hotel