PLAZA Schwerin, Sure Hotel Collection by Best Western
Bleicherufer 23, 19053 Schwerin, Mecklenburg-West Pomerania, Germany (Formerly Amedia PLAZA Schwerin, Sure Hotel Collection by Best Western)
66 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
8
Very Good
16
Average
21
Poor
11
Terrible
10
true
Recent Reviews:
Suwatss
Bangkok, Thailand
Trip type:
Couples
Once is enough
Sep 20, 2019
While the hotel per se is fine, room is clean and spacious, and location is a bit far from schwerin castle, we unfortunately faced a poor service with our booked...
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While the hotel per se is fine, room is clean and spacious, and location is a bit far from schwerin castle, we unfortunately faced a poor service with our booked parking got cancelled when we arrived due to the unexpected cleaning the next morning at 5am.
Hence even there is a large covered parking space underground of the hotel building the staff told us that our parking booking is cancelled and we have to drive to find our own parking around town.
We spent 1.5-2 hours driving around at night to find the parking which eventually we found at the Schlosspark center shopping mall, costing €20 a night and have to walk around 15 mins back to hotel in the dark.
While we think the reason for uninformed cancellation is worse the worst part is the hotel irresponsibility to the problem. Let’s luck be on your side but not ours.
SonjaZ227, Manager at PLAZA Schwerin, Sure Hotel Collection by Best Western, responded to this review
Dear guests.
thanks for your review. We apologize for the big inconvenience. Unfortunately, it is inexplicable why you arrived so handled. You can be assured that we will not be tolerated this things and that appropriate action will be taken by the respective personnel. Once again we apologize and hope, able to convince you of our service and our quality during your next stay.
We stayed three nights in Plaza Schwerin. The hotel is located 2 km away from the city center next to one of the big lakes surrounding Schwerin. The rooms were...
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We stayed three nights in Plaza Schwerin. The hotel is located 2 km away from the city center next to one of the big lakes surrounding Schwerin. The rooms were large and had nice bathtubs, however the cleaning were bad with a lot of spiders in the ceiling. The bed was nice, but some of the other furnitures were broken or quite disgusting with stains.
Nice hotel in Schwerin.
Big rooms and very nice breakfast.
The hotel is within wallking distance from the the beautiful city of Schwerin. It takes about 15 minutes to walk...
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Nice hotel in Schwerin. Big rooms and very nice breakfast. The hotel is within wallking distance from the the beautiful city of Schwerin. It takes about 15 minutes to walk to the castle. The hotel has restaurant and bar and parking under the hotel. Not all people at the reception are good at english, but they are very helpful.
The bathroom in the room was the dirtiest I’ve ever seen at a hotel - it looked like it hadn’t been cleaned in months. The hallways smelled bad, the rooms...
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The bathroom in the room was the dirtiest I’ve ever seen at a hotel - it looked like it hadn’t been cleaned in months. The hallways smelled bad, the rooms didn’t smell great either. Service at front desk and restaurant was pretty good.
Large and clean room with comfortable bed,parking located underground of the hotel.
You get 4 star hotel at a great price.It is not at the center so you need car...
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Large and clean room with comfortable bed,parking located underground of the hotel. You get 4 star hotel at a great price.It is not at the center so you need car or public transportation.Not good breakfast for a price of 15 euro,but if we go again at Schwerin we will absolutely stay at tis hotel again