London Road | Bourne End, Hemel Hempstead HP1 2RJ, England (Formerly BEST WESTERN The Watermill Hotel)
554 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
131
Very Good
136
Average
134
Poor
68
Terrible
85
true
Recent Reviews:
garytJ7258ZQ
Christmas stay
Dec 30, 2019
This was our second visit to this hotel. Booked a stay over the Christmas period, to be close to our son and daughter.We booked Christmas lunch for the family. Very...
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This was our second visit to this hotel. Booked a stay over the Christmas period, to be close to our son and daughter.We booked Christmas lunch for the family. Very friendly staff, totally focused on the their guests.Spacious room,easy parking,great breakfasts and excellent Christmas lunch.Thanks in particular to Arun for making our stay enjoyable. Garythegardener
Stayed for business, lovely location, staff were knowledgable and friendly, food was generally good although there was a tendancy to put peppers on everything! Breakfast was really nice and efficient...
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Stayed for business, lovely location, staff were knowledgable and friendly, food was generally good although there was a tendancy to put peppers on everything! Breakfast was really nice and efficient service. Again as a lone traveller i felt safe and comfortable to eat and be in the bar on my own.
MartinWMH, Manager at The Watermill Hotel, responded to this review
Thank you for taking the time to review our property, your feedback is very important to us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again soon. Thank you again for your feedback. If I can be of assistance in the future, please don't hesitate to contact me at 01442349955.
Stayed here last night as meetings nearby.
It’s easy to find and plenty of parking available. Warm welcome on arrival by the receptionist.
I was given the wrong key, but...
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Stayed here last night as meetings nearby.
It’s easy to find and plenty of parking available. Warm welcome on arrival by the receptionist.
I was given the wrong key, but the error was spotted by the manager and he brought the correct key to me. I also had an issue with the TV which was sorted immediately. Excellent service.
Had dinner. Very good value for money and tasted great. Didn’t have breakfast due to early start.
Room was clean and comfortable. Had a good nights sleep. Will definitely stay again.
The staff were great though. Very good service provided.
MartinWMH, Manager at The Watermill Hotel, responded to this review
Thank you for taking the time to review our property, your feedback is very important to us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again soon. Thank you again for your feedback. If I can be of assistance in the future, please don't hesitate to contact me at 01442349955.
Had never stayed here before as left it late to book anywhere but was pleasantly surprised. Very comfortable room, very friendly staff, good breakfast.Very reasonable price. Right opposite two pubs...
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Had never stayed here before as left it late to book anywhere but was pleasantly surprised. Very comfortable room, very friendly staff, good breakfast.Very reasonable price. Right opposite two pubs serving food which was a bonus.We will stay there again when next we are that way.
MartinWMH, Manager at The Watermill Hotel, responded to this review
Thank you for taking the time to review our property, your feedback is very important to us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again soon. Thank you again for your feedback. If I can be of assistance in the future, please don't hesitate to contact me at 01442349955.
Good location easy to find, good size room and large bed, decent quality bathroom. Good restaurant and bar with good selection and there is a pub oppersite side of the...
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Good location easy to find, good size room and large bed, decent quality bathroom. Good restaurant and bar with good selection and there is a pub oppersite side of the road. Car park was well lit and seemed secure. Will defiantly stay again
RachelT3321, Manager at The Watermill Hotel, responded to this review
Thank you for taking the time to review our property, your feedback is very important to us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again soon. Thank you again for your feedback. If I can be of assistance in the future, please don't hesitate to contact me at 01442349955.