We stayed in this hotel for many years and found it to be OK. One year we booked a room but when we arrived at the hotel we found ourselves...
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We stayed in this hotel for many years and found it to be OK. One year we booked a room but when we arrived at the hotel we found ourselves in a small room with amenities for a single person. We asked to get the room we asked for, but we were rudely refused by an employee at the front desk. When we left she was again quite rude. After such experience, we did not go to the hotel for many years. Three years ago we went back to this hotel to give it another try. It seemed to us that the staff at the front desk was different, and all of them were nice. This year we went back again (we love this area of Abruzzo) and as we arrived at the front desk we found the same person that many years ago was rude to us. She was with another employee and both were distant, cold, and unfriendly. And, again, we were given a small room with amenities for only one person. We went to the front desk and asked why, considering that we had asked and were paying for a bigger room. We were told that the hotel was full but another room might be available the next day (note that we had booked one month before!). The morning after, there were few people at breakfast. We asked the waiter if the hotel was full and he said: absolutely not, there is almost nobody in the hotel right now. So why did the front desk mistreat us and lie to us? We had booked for three day, but of course we went away after the first night.
Beautiful location on the Adriatic Sea with a view of the mountains or sea. We were greeted in a friendly and helpful way. The room was comfortable and clean with...
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Beautiful location on the Adriatic Sea with a view of the mountains or sea. We were greeted in a friendly and helpful way. The room was comfortable and clean with a stunning view and sound of the waves on the beach. Clean beautiful beach amonst the town with excellent restaurants and shopping! We will be returning...
The hotel itself is a let down but the people are absolutely fantastic. It is rare to visit a place where the people are so friendly. What I mean by...
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The hotel itself is a let down but the people are absolutely fantastic. It is rare to visit a place where the people are so friendly. What I mean by this is wherever I went in the local area all of the local people were very welcoming, friendly and so happy. Great to see the kids actually playing on the beach as opposed to on the smartphones. This is a great area for a family holiday!
Generally the service and room were decent, but not worth the price.
In the room there was a constant humming sound, even if the air-conditioning system was turned off. The...
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Generally the service and room were decent, but not worth the price.
In the room there was a constant humming sound, even if the air-conditioning system was turned off. The hairdryer wasn't that effective, you had to stand in a particular way to make it work. Generally the room wasn't that special for the price, standard furniture and the bedsheets had holes in them. We booked the room as b&b, but the breakfast buffet, didn't have a very good selection. No fresh fruit at the breakfast The food at the hotel restaurant was ok, but nothing out of the ordinary
The hotel is located very close to the beach, which is nice. However, sun beds at the beach weren't included, and it wasn't clear on the website, some of the website wasn't translated into English.
They played loud music outside the hotel lobby till midnight every evening
All in all, it's a wonder that the hotel is rated as a 4-star hotel.
We stayed for two nights and loved this hotel. The staff was very helpful and very pleasant. The rooms are spacious and we had a balcony side view of the...
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We stayed for two nights and loved this hotel. The staff was very helpful and very pleasant. The rooms are spacious and we had a balcony side view of the sea. The price was amazing for this beautiful hotel.
Marco D, Direttore at Hotel Europa Beach Village, responded to this review
Dear guest , thanks a lot for your wonderful opinion . We are very proud of your words and we hope to have you here again , for a new experience to live togheter . Best wishes .