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SureStay Plus Hotel by Best Western Clearwater Central: 21030 US Highway 19 N, Clearwater, FL 33765-4415 (Formerly Hampton Inn Clearwater Central)

1,194 Reviews

TripAdvisor Traveler Rating:

Value

Rooms

Cleanliness

Service

Excellent

402

Very Good

281

Average

219

Poor

134

Terrible

158

Recent Reviews:

richkpetty

Trip type:

Business

First time stay was a pleasant surprise

Jan 11, 2020

This was my first stay at this property. It is part of the Best Western rewards program I like to use. It was close to where I had business and... more »

wandacI3030JB

Trip type:

Couples

Visit was unbelievable

Jan 7, 2020

1st day door broken change room husband had words with manager asst manager was nice, tub cracked, walls so thin,hear pipes so clearly, no BIBLE, no clock, no TV guide,... more »

gunndrm

Sacramento, California

Trip type:

Solo travel

Issues Resolved

Jan 2, 2020

Was put into a room upstairs with pool view (requested at reservation). Ended up having hot water issues, with none the 2nd morning of a 3 night stay. The maintenance... more »

PleasantForestShores

South Chatham, Massachusetts

Recently refurbished/rebranded so don't let old obsolete Hampton reviews deter you.

Dec 26, 2019

Needed a room for one night for friend traveling with me back from MA in mid-Dec and found this hotel based on rates that matched my price point and recent... more »

Needed a room for one night for friend traveling with me back from MA in mid-Dec and found this hotel based on rates that matched my price point and recent positive reviews. I'm adding to those positives as while we had minor glitches with availability of a couple of items at breakfast buffet, it certainly wasn't enough to mark them down for it, esp since I later had a nice chat with the manager who apologized for the problems we encountered.

The first floor room was clean and no issues with it that we noticed. The front desk folks were friendly and helpful. As we only needed this to stay overnight, didn't use the pool or other facilities.
This hotel has only been open for less than a year as a SureStay as i understand it so if you see older negative Hampton reviews for this location, you should probably discount and/or ignore those, as I did, ok?

The only possible negative about this hotel (AND all the other hotels in the same close vicinity: On US-19 between Rt 60/Gulf-to-Bay and Drew St) is NOT the hotels fault, it's due to the roadway! Because US-19 is a limited access highway so you sometimes have to go just a bit north or south via access roads om either side and U-turn to get where you need to go. Locals are used to it and it's only a long block or so at most extra but just wanted to point it out for tourists.

Hope to be able to return to this hotel next fall on my next trip back to FL!

Cynthia W, Manager at SureStay Plus Hotel by Best Western Clearwater Central, responded to this review

Thank you for taking the time to leave us a great review!! We are so glad to hear you enjoyed your stay with us. Thank you for all your comments and concerns. Our staff is working hard to address all guest services and needs. Due to the high demand of our rooms and being sold out and also short staffed we are all working hard to provide excellent service and our staff take pride in our hotel as well. We appreciate all our guest and we are looking forward to your next stay with us! Thank you for choosing to stay at the Surestay Plus in Clearwater, we appreciate your business.

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Nicole111908

Tampa, Florida

Trip type:

Couples

Amazing renovations, very clean, great rates, but pool cold😔

Dec 24, 2019

Very much enjoyed my stay, great rates, was an old Hampton I was told and the renovations are like wow! Very clean, friendly staff. Only complaints are a bit of... more »

1-5 of 1,194 Reviews

See all 1,194 reviews for SureStay Plus Hotel by Best Western Clearwater Central

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