951 Wernsing Rd, Jasper, IN 47546-8143 (Formerly SureStay Plus Hotel Jasper)
178 Reviews
Certificate of Excellence 2019
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
134
Very Good
24
Average
10
Poor
7
Terrible
3
true
Recent Reviews:
Kingsangelica
Riverside, California
Trip type:
Business
Interesting
Jan 9, 2020
Our first time in Indiana. The city of Jasper is small as it is. The hotel was lonely during our stay and the most secluded from the town. The hotel...
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Our first time in Indiana. The city of Jasper is small as it is. The hotel was lonely during our stay and the most secluded from the town. The hotel provided breakfast but it didn’t have a whole variety.
From check-in to check-out, our stay at this hotel was great! Breakfast was so convenient and tasty. Pet friendly mad out trip so much better. Very accommodating and convenient location....
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From check-in to check-out, our stay at this hotel was great! Breakfast was so convenient and tasty. Pet friendly mad out trip so much better. Very accommodating and convenient location. Friendly and kind staff, as well.
SureStayPlusTeam, Guest Relations Manager at SureStay Plus Hotel by Best Western Jasper, responded to this review
Thanks so much for giving us excellent feedback. Looking forward to see you in future.
I recently visited Jasper on a family trip and stayed at SureStay by Best Western. It is a family run hotel. The management is friendly and accommodating. The hotel is...
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I recently visited Jasper on a family trip and stayed at SureStay by Best Western. It is a family run hotel. The management is friendly and accommodating. The hotel is in quiet location but close to town. The room was clean and the breakfast was good I even used the gym both days . We had a great stay. I would recommend it and definitely stay again.
SureStayPlusTeam, Guest Relations Manager at SureStay Plus Hotel by Best Western Jasper, responded to this review
Thanks so much for the feedback and recommending our hotel. Glad to know that you had great stay. Most welcome always.
12/3/19-- Arrived 12/4 and was promptly greeted by Erin. She arranged for me to view the room in advance. A very nice man (Carlos) showed me the room and it...
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12/3/19-- Arrived 12/4 and was promptly greeted by Erin. She arranged for me to view the room in advance. A very nice man (Carlos) showed me the room and it was above expectations. When I called the desk later to verify the wifi, again Erin couldn't have been more pleasant and cordial. I would highly recommend SureStay-Rt. 19, Clearwater,to anyone staying in this area. The bed was exceptionally comfortable which is important to me or anyone with back issues. I hope that future guests get to have ERIN handle their reservations.
Beware of possibly uncomfortable beds. on two separate stays, one king room and one double queen, both stays were similar...very firm beds. the first stay I thought it was just...
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Beware of possibly uncomfortable beds. on two separate stays, one king room and one double queen, both stays were similar...very firm beds. the first stay I thought it was just me, but with 3 other family members uncomfortable and unable to get a full sleep due to firm beds I have concluded the owners need to upgrade all beds. pool and hot tub were very nice and clean, probably because of the few guests using them! Breakfast was less than stellar, rubbery egg patties... I guess the saying rings true...you get what you pay for. Splurge and go down the road to the Holiday inn express! That is our regular hotel, we were just trying to save a few dollars. Not planning on staying at Sure Stay Jasper in the future.
SureStayPlusTeam, Guest Relations Manager at SureStay Plus Hotel by Best Western Jasper, responded to this review
Thanks for the feedback and we apologies for the inconvenience and felt bad that you all didn't get good sleep. I will definitely pass on your issues to the management to take action.