710 Lobdell Blvd, Baton Rouge, LA 70806-2973 (Formerly Chateau Louisianne Suite Hotel)
385 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
153
Very Good
125
Average
61
Poor
24
Terrible
22
true
Recent Reviews:
richardsonkimmie
Baton Rouge, Louisiana
Trip type:
Family
Great experience
Jan 12, 2020
I had a small sleep over for my daughter and her cousins and friends they had a great time, I love the hotel the staff that I did see Leroy...
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I had a small sleep over for my daughter and her cousins and friends they had a great time, I love the hotel the staff that I did see Leroy (front desk) and Debra from the breakfast buffet was great I always stay at that hotel, The breakfast was hot ready and available with serval options to choose from. The room was very clean
bwbatonrougela, Hotel Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Hello richardsonkimmie,
Thank you for that amazing stay and comments. We are happy to learn that you liked the rooms, cleanliness, and breakfast. It is nice to know that Leroy and Debra made your experience a wonderful one. They are real assets to the hotel staff and your appreciation has been conveyed. It is our privilege to have guests like you. We await your next visit.
I'm a loyal Best Western patron and this was my first SureStay visit. The place had great staff, beautiful atrium with plants, greens, fish pound, great decor, excellent room and...
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I'm a loyal Best Western patron and this was my first SureStay visit. The place had great staff, beautiful atrium with plants, greens, fish pound, great decor, excellent room and more. Lots to do in area also. What are you waiting for?
bwbatonrougela, Hotel Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Lou,
Greetings from the SureStay Plus Hotel by Best Western Baton Rouge. It’s our team that makes our hotel special; who do all they can to delight our guests and ensure they carry everlasting and fond memories. I have shared your compliments with entire team for whom it has been a great source of inspiration. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We are delighted to read that we have exceeded your expectations. We thank you once again for such a delightful review and look forward to the pleasure of having you stay with us for a longer period in the future.
Simply loved it. Nice atmosphere. The hotel has Louisiana southern charm with an inner courtyard and atrium, plants,small fish pond, and rod iron decor. Great breakfast. Great staff. Large size...
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Simply loved it. Nice atmosphere. The hotel has Louisiana southern charm with an inner courtyard and atrium, plants,small fish pond, and rod iron decor. Great breakfast. Great staff. Large size spacious room. Great place to stay. Will come back again.
bwbatonrougela, Hotel Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear William,
Thank you for sharing your kind review. We are glad to know your recent stay at the Sure Stay Plus Hotel by Best Western Baton Rouge was a great experience and you were happy with the service standards of our hotel. We constantly strive to improve our service and offer as much comfort as possible, as such we are pleased to hear that your room was to your liking. Thank you for mentioning the friendly and professional service you have received from our team members. We welcome you again in the future.
My mother and I stayed one night while in Baton Rouge. While it might be different on a Friday night during a LSU home football game, this hotel was comfortable...
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My mother and I stayed one night while in Baton Rouge. While it might be different on a Friday night during a LSU home football game, this hotel was comfortable and quiet. The breakfast offerings were good and the area was clean and well-stocked. We will definitely stay again.
bwbatonrougela, Hotel Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Hello Erin,
It is wonderful to hear that your stay at the Sure Stay Plus Hotel by Best Western Baton Rouge was a nice experience. Thanks to you for appreciating our staff, room, amenities, and food. We are overwhelmed and privileged to have guests like you.Needless to say, we look forward to seeing you back with us again.
Greeted at the front desk by the owner. He was helpful and kind always answering questions with a Smile. The room was large had coffee maker and a frigerator ....
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Greeted at the front desk by the owner. He was helpful and kind always answering questions with a Smile. The room was large had coffee maker and a frigerator . Loved the interior courtyard with lush plants and fountain.
bwbatonrougela, Hotel Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Hello Guest,
Thank you for the stay at the Sure Stay Plus Hotel by Best Western Baton Rouge and the feedback. We are confident that you had a satisfactory stay looking at the positive comments. I appreciate your specific comments for bettering our services. Guest satisfaction is our priority.