1896 S US Highway 83, Zapata, TX 78076-4061 (Formerly Best Western Inn By The Lake)
61 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
28
Very Good
14
Average
14
Poor
4
Terrible
1
true
Recent Reviews:
CortezMoncada
Laredo, Texas
Trip type:
Couples
Happy campers
Dec 23, 2019
We have our yearly family gathers in Zapata, Texas. Our choice of comfort is Sure Stay, the staff is friendly, the room was clean, bed felt just like home.Thank you...
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We have our yearly family gathers in Zapata, Texas. Our choice of comfort is Sure Stay, the staff is friendly, the room was clean, bed felt just like home.Thank you for our accomodations. No regrets!!
Its an older place but our room (#151) was fine. Very comfortable bed, nice size room, freezer in the fridge, microwave. Very quiet. The pool looked very nice but we...
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Its an older place but our room (#151) was fine. Very comfortable bed, nice size room, freezer in the fridge, microwave. Very quiet. The pool looked very nice but we didn't use it. A previous review commented on the HOT water .. yet, the water from the hot faucet was very hot, and it took a LONG time for the cold water to get cold .... but if the pipes are outside and its hot weather, guess what ? Ya get hot water from the cold faucet for a while. Once cold, it was great. The breakfast was adequate, the coffee was very good. Front desk staff was friendly and efficient.
The trip to visit family was awesome and the hospitality at the hotel made us feel welcomed and eager to go revisit our family. The price was good the cleanliness...
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The trip to visit family was awesome and the hospitality at the hotel made us feel welcomed and eager to go revisit our family. The price was good the cleanliness of the rooms were very good. We will definitely stay here again.
Dissapointed in lack of response by managment to dangerous water issue
Feb 1, 2019
I do not do a whole lot of ratings, but felt compelled to do this one after finding out the issues we experienced here have not been addressed for at...
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I do not do a whole lot of ratings, but felt compelled to do this one after finding out the issues we experienced here have not been addressed for at least 2 years. Search the reviews for the word hot after I share our experience. Our stay was okay except for the fact that the plumbing is messed up. We also got hot water out of the cold faucet on the tub, sink and toilet. In order to get cold water we had to let it run several minutes. My concern is that a child could go to wash their hands and be scalded, the hot water is hot and quick. We were there 2 nights, informed them the first morning and nothing was done, made sure we informed the manager when we left and expected it to be fixed. Apparently not since others have reported the same issue several times (read the reviews) My theory is that there is a broken mixing valve or cross connection in the water system, and apparently they have no intent of fixing it. See the reviews in Jun 2, 2017, May 2, 2016, and October 31, 2015
I have to travel a lot the past two years. I have stayed in Temple, Waco, Austin, Dallas and now Zapata. This was the best Hotel out of all of...
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I have to travel a lot the past two years. I have stayed in Temple, Waco, Austin, Dallas and now Zapata. This was the best Hotel out of all of the rest I have stayed in. the staff was friendly and helpful for any and all of my needs. The cleanest hotel room I have every stayed in.