jordonkinsman,

Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience.I am especially sorry that you did not feel safe in our room , and I want
to assure you that we take the security of our guests very seriously. Your satisfaction and enjoyment are very important to us and we appreciate your comments also regarding the door . We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself. Please keep us in mind for your next stay in the area.

Cosmopolitan191225,

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so sorry that your request for a handicap room didn't grant and for for the inconveniences that you encountered with the tv, bed and internet during your stay. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. I hope it will not deter you from experiencing our improvements and updated policies in the future.

Hi David H,

Thank you for your kind words! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience while staying with us near at the restaurants. gas stations and shopping malls. Wishing you a very good trip back home and we look forward to serving you again here at the SureStay Plus Hotel by Best Western Omaha South.

Have a great day ahead from the general manager of SureStay Plus Hotel by Best Western Omaha South

Cinti33,

Your five star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel room. We take pride on reviews like this as it is a testament of our guest’s satisfaction! We sure will strive for the best. Thank you and we hope to see you again.