65 US Highway 16 E, Buffalo, WY 82834-9393 (Formerly Comfort Inn)
296 Reviews
Certificate of Excellence 2019
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
157
Very Good
105
Average
27
Poor
3
Terrible
4
true
Recent Reviews:
759lorieg
Trip type:
Family
Good Stay
Dec 12, 2019
Good value for a Best Western property. Staff is friendly and welcoming, as well as full of helpful advice and tips on the area for new visitors. Loved the paperback...
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Good value for a Best Western property. Staff is friendly and welcoming, as well as full of helpful advice and tips on the area for new visitors. Loved the paperback books at the front desk free for the taking!
SureStay Plus H... B, Manager at SureStay Plus Hotel by Best Western Buffalo, responded to this review
Thank you, 579lorieg, we are glad you enjoyed your stay and the books! Our local library stocks us with "extra copies" of paperbacks when they have them. It is a great way for the library to recycle books, and our guests love the service. Come back again; more books will be waiting.
My family and I stayed in two rooms during a snowstorm that made the interstate unsafe for travel at night. The desk clerk was friendly and helpful. We were put...
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My family and I stayed in two rooms during a snowstorm that made the interstate unsafe for travel at night. The desk clerk was friendly and helpful. We were put in ground-level pet rooms that had just been "redone" according to the desk clerk. They opened to the outside and inside which was handy. Both rooms had new "wood" flooring but still smelled faintly of dogs. The rooms were small but clean. We used the hot tub, which was great, but not the pool which was pretty chilly- even for our kids. The breakfast was good and included waffles, eggs, and the usual items. Overall, it was an affordable stop with basic amenities.
SureStay Plus H... B, Manager at SureStay Plus Hotel by Best Western Buffalo, responded to this review
Thank you, Wyobooklover, for the review. A high quality vinyl plank flooring was professionally installed in our designated pet rooms a little over a year ago. After each guest stay, the floors are swept to remove pet hair, and then steam cleaned. Pet rooms require extra cleaning and we have made the investment at this hotel, to give our guests traveling with pets a good experience.
The staff was very helpful. Rooms were especially helpful for those traveling with pets. There was a door that opens directly outdoors,which was very helpful with a pet. I left...
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The staff was very helpful. Rooms were especially helpful for those traveling with pets. There was a door that opens directly outdoors,which was very helpful with a pet. I left my cell phone and they answered when I called looking for my phone.
SureStay Plus H... B, Manager at SureStay Plus Hotel by Best Western Buffalo, responded to this review
Thank you, Joanck, for mentioning how convenient our designated pet rooms are, it's nice to know it made your stay with us enjoyable. Since we have all had the frustrating experience of losing or leaving a cell phone somewhere, it is our pleasure to help reunite a guest with a phone!
Room was very clean a lot of attention to detail. Staff was friendly. We checked in last minute and late after a long snowy road trip. Clerk was really super...
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Room was very clean a lot of attention to detail. Staff was friendly. We checked in last minute and late after a long snowy road trip. Clerk was really super nice. Best free breakfast we had on our entire trip. Lots of "good mornings" and "have a nice day". STAY HERE IF IN BUFFALO WY!
SureStay Plus H... B, Manager at SureStay Plus Hotel by Best Western Buffalo, responded to this review
Thank you, Rebecca,
We all know that after a "long snowy road trip," there is nothing better than getting off the road, out of the car, and into a comfortable place to unwind. Thank you so much for the great review and for recommending us to other travelers, we appreciate it very much.
We got a room on the 2nd floor in the 'new' part of the Hotel. No pets had ever been in the room. They have rooms were pets can stay...
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We got a room on the 2nd floor in the 'new' part of the Hotel. No pets had ever been in the room. They have rooms were pets can stay but also have rooms where no pets ever can stay.
The room was well appointed and clean. The internet was not as strong as we would have liked but we managed just fine.
The bathroom was well lighted and had plenty of towels and washcloths.
There was hot food for breakfast as well as fresh fruit.
We would stay here again.
SureStay Plus H... B, General Manager at SureStay Plus Hotel by Best Western Buffalo, responded to this review
Thank you, Suein, we do understand the importance of offering our guests the choice of "pet only" rooms, and rooms where pets are not allowed. So glad we could accommodate your needs. We hope you do return to Buffalo, we would be delighted to serve you again.