1621 N H St, Lompoc, CA 93436-2820 (Formerly Comfort Inn Lompoc)
315 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
83
Very Good
125
Average
61
Poor
19
Terrible
27
true
Recent Reviews:
Teacher36years
Rowland Heights, California
Trip type:
Couples
Outstanding Stay, will come again!
Jan 1, 2020
This was perfect since my Mom lives in Lompoc. The hotel had a very nice lobby. Coffee 24 hours a day. A Happy Hour with POPCORN (which I love), beer,...
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This was perfect since my Mom lives in Lompoc. The hotel had a very nice lobby. Coffee 24 hours a day. A Happy Hour with POPCORN (which I love), beer, and lots more from 5-7. The queen room was nice overlooked the airport, but didn't hear much, still quiet! The employees really care about you and seem to want to make you happy! The room was perfect, everything working and very clean. Wifi worked great, too. I am a happy customer and will return there again!!!! It was very reasonable!!!!!!
KristinaPatel, General Manager at SureStay Plus Hotel By Best Western Lompoc, responded to this review
We are so incredibly happy you enjoyed your stay! We can't wait to see you again! Thank you for taking the time to leave your compliments!
Upon Arrival I was greeted by Gloria, very friendly and understanding. She was very accommodating as well. Breakfast starts at 6:00am, which worked perfect for my as I had to...
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Upon Arrival I was greeted by Gloria, very friendly and understanding. She was very accommodating as well. Breakfast starts at 6:00am, which worked perfect for my as I had to head out for a Spartan race.
KristinaPatel, General Manager at SureStay Plus Hotel By Best Western Lompoc, responded to this review
Thank you for taking the time to leave a review! We are so glad you enjoyed your stay and appreciate your kind words about Gloria. We hope to see you back again soon!
We have stayed here over the years and management changes. Glad to see Best Western has decided to come here. The was clean and staff helpful. The full breakfast and...
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We have stayed here over the years and management changes. Glad to see Best Western has decided to come here. The was clean and staff helpful. The full breakfast and wine and beer happy hour is a plus. Note: the standard rooms are great but an upgrade to a suite, which is not a wallet buster, gives you a kitchenette.
KristinaPatel, General Manager at SureStay Plus Hotel By Best Western Lompoc, responded to this review
Thank you for taking the time to leave a review and for your continued loyalty to our property. We are so happy you enjoyed our suite with a kitchenette, complimentary breakfast and evening reception. We hope to see you back again soon!
Our stay was phenomenal, customer service was on point since the moment of check in. Early check in with no fee as early at 10:30 am. It was perfect for...
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Our stay was phenomenal, customer service was on point since the moment of check in. Early check in with no fee as early at 10:30 am. It was perfect for our trip. Everything about this hotel is great!!! Perfect for a day trip or for an extended stay! Did I mention all you can eat waffles and awesome breakfast choices!!
KristinaPatel, General Manager at SureStay Plus Hotel By Best Western Lompoc, responded to this review
We are so happy you enjoyed your stay, thank you for leaving a review. We are so happy you enjoyed our complimentary breakfast. We do not guarantee early check in, however we do try to accommodate early check ins based on availability and are so glad we could get you in to start your trip on the right note! We do hope you come to visit us again soon!
Noisy and smelly room. crazy and disorganized breakfast room. Elevators kind of old and makes you wonder if something is going to go wrong. I believe for the money you...
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Noisy and smelly room. crazy and disorganized breakfast room. Elevators kind of old and makes you wonder if something is going to go wrong. I believe for the money you are paying the least it can be done is to have a quieter room and free of bad odors (more exhaust).
KristinaPatel, General Manager at SureStay Plus Hotel By Best Western Lompoc, responded to this review
We are so sorry your stay was less than stellar, we will use your feedback to implement improvements to ensure we deliver a better experience with guests in the future.