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SureStay Plus Hotel by Best Western Reno Airport
1981 Terminal Way, Reno, NV 89502-3215 (Formerly Airport Plaza Hotel)
4.0 of 5 bubbles
995 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
371
Very Good
318
Average
158
Poor
74
Terrible
74
true
Recent Reviews:
nevadaskf
Bakersfield, California
Trip type:
Family
Fantastic Stay, Caring Staff...
Jan 6, 2020
Front Desk Employees Sierra and Nick went above and beyond our expectations! The Bar, Restaurant, and Barista Bar was a great addition. The afore mentioned comments, and being right off... more »
Eddie C
Paso Robles, United States
Trip type:
Business
Sure Stay
Dec 16, 2019
Good hotel, friendly staff.. Just be prepared to pay a $150.00 deposit. The hotel rates were reasonable, but the deposit is outrageous. The rooms were clean, they don't offer a... more »
stevengarcia727
Ridgecrest, California
Trip type:
Solo travel
Excellent service and hospitality
Dec 15, 2019
This is a very nice, non gaming, hotel that is conveniently located near the interstate and airport. The hotel staff is friendly and accommodating. Overall, our stay was excellent. I’ll... more »
Kathy D
San Jose, California
Trip type:
Couples
Convenient to downtown Reno
Dec 5, 2019
Room and hotel were clean, staff was polite. Beds are very firm so we had trouble sleeping. We asked if there was mattress topper available since we prefer softer mattress.... more »
llmbs7123
Shuttle Service to Airport and Parking at Hotedl
Nov 23, 2019
Very poor public relations and answer to calls for pick up back to hotel parking.. Marjorie is very challenged. Can't seem to be polite on Telephone or one-on-one at desk.... more »
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