1819 Kittleson Rd, Moses Lake, WA 98837-9719 (Formerly Shilo Inn Suites - Moses Lake)
45 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
23
Very Good
6
Average
4
Poor
4
Terrible
8
true
Recent Reviews:
Jordan4945
Grants Pass, Oregon
Trip type:
Business
Originally hesitant due to mixed reviews but very nice hotel
Dec 15, 2019
I stay in the area throughout the year for business. I recently stayed here instead of the Lake Front hotel I usually stay at and was very pleased in comparison.....
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I stay in the area throughout the year for business. I recently stayed here instead of the Lake Front hotel I usually stay at and was very pleased in comparison.. Staff at this location was much more pleasant to deal with, food and coffee available close by(important for me at 5a). This place is walking distance to two restaurants and two mini markets(I would suggest you stay clear of the Sharis that's close by, horrible food and shift management)..
Internet is probably the best of any hotels I've stayed at locally. I work in my room on my laptop, throughout the day and night, and had very reliable internet the whole time. Biggest downfall to this place is the breakfast bar. If you're just looking for cereal or yogurt, this place will exceed your needs, but the eggs, bacon or other stuff seems microwaved and is not very ideal for anyone with taste buds or food sensitivities. Staff was awesome! Place was very clean! 24hr heated pool! Ample parking close to entrances! Close to the freeway and centrally located!
I'll stay again but maybe I'll make my own breakfast.
Our family met up here to spend Thanksgiving. We enjoyed our stay. The staff allowed us to use the breakfast room to gather and enjoy our dinner together. It was...
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Our family met up here to spend Thanksgiving. We enjoyed our stay. The staff allowed us to use the breakfast room to gather and enjoy our dinner together. It was a most memorable time. The kids had a blast in the pool. Rooms were clean, comfortable and affordable. Thank you BW for your great accomodations.
Nothing fancy, but good value. Don't expect a lot from breakfast, but the staff is friendly and the rooms are clean. No pet charge, close to freeway and restaurants. 24...
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Nothing fancy, but good value. Don't expect a lot from breakfast, but the staff is friendly and the rooms are clean. No pet charge, close to freeway and restaurants. 24 hour pool, cookies in the evening are nice
Stayed here from February to October. Got to know all the employees very well. Hats off and great job to Tevin (manager, he was promoted while I was there, wise...
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Stayed here from February to October. Got to know all the employees very well. Hats off and great job to Tevin (manager, he was promoted while I was there, wise move corporate good man) Becky (daily operations manager), Miriam (head of cleaning personnel), Donna cook( she had to move away but she was very special) , Wendy ( new cook , she took over after Donna and has done a great job too). The ladies that had the graveyard shift deserve to be mentioned as well. Suffered a broken leg and congestive heart failure over these 8 months. And the staff took excellent care of me and my room. In my opinion going above and beyond. To the owner u are lucky to have such devoted people taking care of your property and guests. I’m sure you will have many repeat customers because of them. Consider yourself very fortunate. I would recommend this hotel WITH this staff. Because they make the place special. Money well spent l.
Now one last thing and this should not affect you staying here at all. But it has to be said. The staff became like family . I bought and cooked food for them, shared good days and bad. However one family member who I have not previously mentioned not will I She knows exactly who’s he is. Betrayed my trust by borrow I got money from me then never offering to pay it back. Then on top of that created false stories to make her look innocent. She lied to me about managers trying to make me compassionate to her situation. Even asking me to write a positive review about her. Sad. By simple process of elimination u can guess this persons identity. Front desk employee. Thanks to her , in the future, I will not help anyone in a similar dilemma that she claimed to have had again.
Traveling for work I just want to get home at the end of the day. This Best Western location makes me feel at home. Excellent location right if the interstate....
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Traveling for work I just want to get home at the end of the day. This Best Western location makes me feel at home. Excellent location right if the interstate. Within walking distance to many different restaurants and very near shopping.