SureStay Plus Hotel by Best Western Sacramento North
350 Bercut Dr, Sacramento, CA 95811-0102 (Formerly The Hub Sacramento Hotel)
155 Reviews
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
58
Very Good
26
Average
25
Poor
19
Terrible
27
true
Recent Reviews:
L G
Trip type:
Couples
Best SureStay so far
Jan 9, 2020
This location is not a luxury hotel by any means, but it is a great example of “Don’t judge a book by the cover”
I stayed here once for a...
more »
This location is not a luxury hotel by any means, but it is a great example of “Don’t judge a book by the cover”
I stayed here once for a girl’s night years ago and was pleased to see they’ve done some updates. There are some paint touch ups needed, doors that need to be replaced, and better signage for directions to the rooms, but I was pleased with the updated decor and mini fridge in our room.
The bed was a bit creaky, the walls were thin enough to hear the murmurs of voices, and sometimes hearing the slamming of doors.
Pros: • New Ice Machines • Easy access to both northbound and southbound I-5 • 24hr Denny’s right next door • $7-9 Lyft/Uber ride to Raley Field • 10 minutes walk to Richards Blvd Greyhound Station • Free Breakfast that’s more than just muffins, juice, and coffee. • Close to restaurants • Reasonable price • Nearby gas stations, convenience stores, and grocery stores • Staff was friendly and helpful both at checkin and checkout
Cons: • Smell I can’t put my finger on (I don’t know if it’s a particular cleaning supply or something, but it was a chemical odor) • Some people may take issue with the number of indigent people in the area but they didn’t approach or harass us, they were just people trying to live their lives.
If we’re ever in the area and needing a place to stay for a quick overnight: we’d definitely stay here again.
I have been coming back to this motel for business trips every week for over three years. The friendly staff and excellent service is routine and I now take it...
more »
I have been coming back to this motel for business trips every week for over three years. The friendly staff and excellent service is routine and I now take it for granted. That a great breakfast is included make this a great deal on top of all the other amenities. Wifi is fast and reliable, too
From arrival to departure this was nothing but a disgusting place. I read all the reviews and thought we made the right choice for our one night stop. I was...
more »
From arrival to departure this was nothing but a disgusting place. I read all the reviews and thought we made the right choice for our one night stop. I was so wrong. This is a drug addict and homeless apartment complex.
Yes the property is gated but they don’t shut the gates. Upon checking in we parked and ran into dog poop all over the side walk outside our room. Parties going on in all rooms surrounding us, with “regulars”. Drug addicts scattered around the parking lot tweaking out. Dirty sheets, nasty bathroom, unclean fridge, non working tv, and a gate that would screech every 20 mins upon opening. Why they needed this gate was completely bizarre because the front one was never shut.
We called for tv repair didn’t fix it. We called for noise control, didn’t do anything. If our kids weren’t asleep we would of left.
The beds were awful, pretty sure the sheets weren’t changed. The bathroom was falling apart mold, dry rot, and water damage. The photos do not match conditions.
Breakfast was ok, they did have hot food but I didn’t eat it after how gross I felt from the night. My kids had a bowl of cereal.
When having breakfast the other patrons were greeting each other by name and asking how their parties were. How their kids were and it was clear they lived in the hotel. Even the staff knew them by name.
We left without showering, no one asked how our night was, and thankful with all our belongings. Just do yourself a favor and choose a different place. Don’t take your kids here.
250$ Hair straightener stolen and maid busted in room and hr before checkout being rude
Dec 18, 2019
The maid busted in my room and hr before check out.she knocked on the door I said please dont come in I am on the toilet. She busted through my...
more »
The maid busted in my room and hr before check out.she knocked on the door I said please dont come in I am on the toilet. She busted through my door anyway saying are you checking out today, I said it isnt my checkout time yet so please leave ..she said w.e and after a min I heard her slam the door shut and I was in the bathroom at the time. She had stolen my hair straightener before leaving the room. It was next too the door on the counter
We travel down to Sacramento from time to time and try to find a hotel near downtown or West Sacramento area, with breakfast, since we want to fuel up and...
more »
We travel down to Sacramento from time to time and try to find a hotel near downtown or West Sacramento area, with breakfast, since we want to fuel up and just go in the mornings, so we can just go out and visit family and not worry about finding a place to get breakfast. This place seems to have a great choices and easy to get taken care of all at once.