Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with an iconic presence. The Fairmont Empress is Victoria B.C.’s most iconic hotel. This luxury hotel offers 431 beautifully appointed guest rooms...
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
2960
Very Good
1315
Average
627
Poor
309
Terrible
181
true
Recent Reviews:
Adventure27065922522
Trip type:
Business
One of the best hotels and in the best location.
Apr 15, 2024
The Fairmont Empress is like stepping back in time. It is one of the most beautiful hotels and the scenery out the windows is stunning. The beds are so comfortable...
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The Fairmont Empress is like stepping back in time. It is one of the most beautiful hotels and the scenery out the windows is stunning. The beds are so comfortable and the room was so quiet and calm. The staff were amazing and so helpful. What a pleasure to stay at this hotel for business.
A fantastic place to celebrate a special birthday!
Apr 14, 2024
The hotel is pure pampering!!! It is spotlessly clean. The beds are incredible. We slept like babies. The spa was delightful, but we wished that we would have gone at...
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The hotel is pure pampering!!! It is spotlessly clean. The beds are incredible. We slept like babies. The spa was delightful, but we wished that we would have gone at least 2 hours earlier than our time. We found that one hour before our appointment was too short as we would have liked to enjoy the steam room, sauna, mineral pool and pools for longer.
Magnificent property. In addition to a beautiful, century old hotel, the staff seem formally trained in the hospitality industry. There is an old school feel to the staff, without exception...
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Magnificent property. In addition to a beautiful, century old hotel, the staff seem formally trained in the hospitality industry. There is an old school feel to the staff, without exception helpful and professional. Joseph, our restaurant server, brought class and service to another level So lacking in the other chains. The rooms are spotless and comfortable. We cannot wait to return for a longer stay.
The grounds and the hotel were so beautiful. We love the location of the hotel as well because we could walk to everything we wanted to see. The doorman and...
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The grounds and the hotel were so beautiful. We love the location of the hotel as well because we could walk to everything we wanted to see. The doorman and the bell hops were super friendly. We enjoyed the spa but would probably never do it again because it was so expensive. Afternoon tea was a lovely experience as well but also something we'll only do once because of the cost. The hotel itself was surprisingly affordable given how fancy it was and what a good location. This may have been because we stayed on a Monday night.
This hotel is beautiful and super well maintained. The beds are comfortable. Very pretty rooms, the walls are nice and thick. Nice amenities. I love a good bathrobe. The location...
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This hotel is beautiful and super well maintained. The beds are comfortable. Very pretty rooms, the walls are nice and thick. Nice amenities. I love a good bathrobe. The location is top notch-close to downtown, harbor, museums. It’s all right out the door of the hotel. I had a great little stay.