9035 Madison Blvd, Madison, AL 35758-1703 (Formerly The Inn at Madison)
526 Reviews
Certificate of Excellence 2019
GreenLeader GreenPartner
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
301
Very Good
149
Average
41
Poor
22
Terrible
13
true
Recent Reviews:
Brittany B
Great Hotel!
Jul 27, 2020
We stayed in a king bed non-smoking room for a 3 night stay, this hotel was perfect! Easy to find and close to a lot of places. Patrick checked us...
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We stayed in a king bed non-smoking room for a 3 night stay, this hotel was perfect! Easy to find and close to a lot of places. Patrick checked us in and was very friendly and quick. The room was clean when we arrived, everything was in working order. Their beds and pillows are super comforatble! We (correctly) assumed that there would be no daily housekeeping due to COVID, and that was not an issue for us. Air conditioner was great and the room was quiet. They offer breakfast until 10am and have these awesome to-go containers of eggs, sausage, biscuits, etc due to the COVID situation and we thought it was great that we could still get a hot meal. Perfect all around for out little trip!
I traveled during the Covid pandemic. The day I arrived they just opened back up their restaurant/bar. I'm sorry to say I didn't try it but looked very inviting as...
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I traveled during the Covid pandemic. The day I arrived they just opened back up their restaurant/bar. I'm sorry to say I didn't try it but looked very inviting as did the outside seating. The pool area was beautiful and relaxing. It's in the center so you have rooms 3/4 the way around 2 stories. This is an older property but they have done extensive updates that made me feel comfortable. The only thing was the bathroom was small in comparison to other BW Plus that I've stayed at. That's the only thing that gives the age of the property away. Plenty of parking around the building and very well lit at night. There are rooms with outside entrances as well as inside corridor rooms. The 3 nights I stayed were quiet and I got good sleep. Almost forgot....breakfast was still in "Covid" mode but was very good. You just took it back to your room to eat.
I love this friendly and clean hotel. The amenities are wonderful and the food is great. I will continue to stay at this hotel when I'm in town. The Lounge...
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I love this friendly and clean hotel. The amenities are wonderful and the food is great. I will continue to stay at this hotel when I'm in town. The Lounge has great food options and the drinks are amazing
Helped me even after checkout with using business center!
Apr 23, 2020
I was helping my son relocate to the area for a new job...he paid for my room for me and my pet! Ashley was kind as it was a puppy...
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I was helping my son relocate to the area for a new job...he paid for my room for me and my pet! Ashley was kind as it was a puppy so gave me a room next to the door. Ashley was also helpful with places to see when I come back! I met another crew by the door who went to show me where the dryer was, then back to the office as it took my .75,lol! The staff were all courteous and I even got a member to walk my key to the counter as my rescue pup was scared and didn’t want to move! After I had checked out and found a park for my travel trailer and was trying to fill out the pdf application without success, I returned to the hotel where I was given a room key to the business center by the manager and front desk staff gave me suggestions on how to work the application file! I had never done one like that before! Not many people would go out of their way to help a person after they’ve checked out and left! Great Manager and great staff and wonderful hotel!
The breakfast sucked. I guess that day they ran out of food or the staff was being lazy. Horrible night sleep due to other guests knocking on my door multiple...
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The breakfast sucked. I guess that day they ran out of food or the staff was being lazy. Horrible night sleep due to other guests knocking on my door multiple times throughout the night and someone’s car alarm kept going off multiple times through out the night. Staff did nothing, didn’t even offer a discount.