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Wynn Las Vegas: 3131 Las Vegas Blvd. South, Las Vegas, NV 89109

27,460 Reviews

Best of the best 2024

Tripadvisor Traveler Rating:

Value

Rooms

Cleanliness

Service

Recent Reviews:

Doug K

Trip type:

Family

Awesome Vegas hotel but be warned about the pool.

Apr 17, 2024

Georgius hotel with everything you would imagine for a luxury hotel. Only complaint is guests need to be warned of the amount of chlorine they put in their pools. My... more »

MooshLA

Calabasas, California

Trip type:

Business

Nice hotel, but I've stayed at much nicer in Vegas

Apr 16, 2024

Love the casino floor and exterior of this property especially the Lake of Dreams and the adjacent restaurants. Nicely appointed and beautiful designed. My room stay on the other hand... more »

travelforbiz66

Broomfield, Colorado

Trip type:

Business

I love this hotel, but...

Apr 13, 2024

As the title states, I do love this hotel. But it a hotel is a 5 star hotel, all aspects of one's stay should reflect the rating. I arrived on... more »

HappyBobbi

Chapel Hill, North Carolina

Trip type:

Family

Wynn it's time to go elsewere

Apr 10, 2024

Had better past experiences at the Wynn. Usually, you can count on the experience of the Wynn's Tower Suites to be good. You are definitely paying for an upgrade in... more »

Had better past experiences at the Wynn. Usually, you can count on the experience of the Wynn's Tower Suites to be good. You are definitely paying for an upgrade in service - even more so than the Encore Tower Suites. Unfortunately, our experience did not match our expectations. The rooms are still spacious and have a luxury feel. Unfortunately the service from the front desk and concierge are sub-par. We had a surly receptionist who really seemed to not like her job, and not appreciate guests. I tried smiling, making a few jokes... she couldn't be bothered to make us feel welcomed and was very unhelpful. Pulling information from her was like pulling her teeth. I had mentioned in the reservation that we would be early (international flights coming in), but that while I did not expect the room to necessarily be ready on time, at least being ready for the check in time would have been nice. No smile, no apology... just out of her hands. I had double checked on the rooms (including names on the rooms) twice in the days prior. Regardless, it was a mess. And then our rooms were not ready at check in time. Instead of realizing that after a long international flight (from Japan - which I had mentioned when checking in) we would be tired and in need of our rooms, or at least an alternative, She told us to move aside and she would text us when the room was ready... the problem was there was no where in the reception to sit and we were exhausted (and traveling with my 88 year old grandmother). What happened to the great customer service of the past? Is it training? Was it us? Did she not like the way we looked? I feel that we were all dressed business casual and were not rowdy or rude.

Likewise, the Tower Suites seems to have put a smoking section right be it's front desk (right next to the bar) in a way that you cannot avoid the strong smell and plumes of smoke. Sitting in the bar area at the Tower Suites used to be a nice experience - a way to avoid the loud, heavy crowds of the hotel's casino floor. Not so much anymore.

A few years ago, I stopped staying at the Bellagio, preferring the Wynn's level of service and luxury. It might be time to revisit that move.

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chris92009

Ohio

Trip type:

Business

Diamond in the desert!

Apr 7, 2024

This is one of the most fabulous hotels I have ever stayed in. The staff are very helpful and friendly. The resort is very large so it takes some time... more »

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