Unforgettable All Inclusive holidays for the whole family! Located on the north-east coast of the beautiful island of Kos, birthplace of Hippocrates - Father of Medicine - directly on the beach, with magnificent views of the Aegean Sea and breathtaking surroundings, KIPRIOTIS VILLAGE RESORT offers a great hospitality experience that can tempt even...
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Recent Reviews:
Stephanie W
Pontypridd, United Kingdom
Trip type:
Couples
First holiday as a couple ❤️
Feb 11, 2024
Me and my boyfriend booked Kos as our first holiday together last year. Neither of us had ever been to Kos before, so it was great for the both of...
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Me and my boyfriend booked Kos as our first holiday together last year. Neither of us had ever been to Kos before, so it was great for the both of us to experience somewhere new together.
The hotel was very nice. Large complex!!!! Definitely catered more towards families and large groups.
It was great that the hotel had 2 swimming pools - the one had the pirate ship and was more of the lively pool (great for entertaining the kids); and the other pool was more of an Olympic-style pool (a lot bigger and generally more quieter and it also had the snack bar there). We mainly stayed by the Olympic-style pool during our trip.
Obviously, the catering was mainly aimed at All-Inclusive. So the restaurant was set up like a buffet-style. During peak times, it was very busy (anytime before 8pm due to the entertainment). We very rarely ate at lunch time in the restaurant as we would just use the snack bar by the pool. We always headed to breakfast with half hour before closing purely because it was more convenient for us both. They had a wide variety of choices with the food. No complaints from us.
We found that the staff in all areas were very friendly. All very helpful whenever we needed anything.
In regards to the distance from the hotel into Kos Town, it is walkable - as long as you don’t mind at least a 45 minute trek. There is a bus stop right outside the hotel and it’s very affordable. However, if you are planning a day out into Kos Town and want to use the bus, you do need to be at the bus stop early in the morning or wait until at least lunch time. If the buses are already crowded (which on some occasions they will be), they will shoot right past and won’t stop (unless someone is getting off - even then they are reluctant to let anyone else on).
We had heard that taxi’s are reluctant to provide service to this hotel. I cannot comment on this as we never used a taxi at all during our stay.
Kipriotis Village, General Manager at Kipriotis Village Resort, responded to this review
Dear Stephanie W
It's heartening to hear that your stay at our hotel exceeded expectations and that you and your boyfriend enjoyed every moment. Your comments regarding our comfortable, spacious complex and tasty food are truly appreciated.
Moreover, it's wonderful to learn that our friendly staff added a positive note to your overall experience. As we strive to ensure our guests' satisfaction, such feedback is valuable to us.
We look forward to hosting you and your boyfriend again soon, for another enjoyable holiday.
Would definitely avoid at all costs myself and my family went for 10 nights 4 of these days the pool was closed due to issues, kids had nothing else to...
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Would definitely avoid at all costs myself and my family went for 10 nights 4 of these days the pool was closed due to issues, kids had nothing else to do as entertainment stopped at a certain time too at night no music around the bar for adults etc, card machine in shop wasn’t working for the whole 10 days so no option to buy anything in the shops, definitely not a 4 star hotel.
Kipriotis Village, General Manager at Kipriotis Village Resort, responded to this review
Dear joanneq501,
It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case.
Your feedback on the fact that one of our 4 pools was closed, the absence of music at late night hours in the bar and the credit card machine in one of the shopes not functioning is noted. The high standards we set for our team are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short and are well taken into account.
We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future.
1st room looked nothing like the advertising rooms that are on the web site for this hotel. Our room was old, dated, walls in bathroom were damp, our bed felt...
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1st room looked nothing like the advertising rooms that are on the web site for this hotel. Our room was old, dated, walls in bathroom were damp, our bed felt like I was lying on a hard wooden board. They put a topper on my bed and still the same thing. We wanted to leave the hotel but iv never been away and wanted to change hotels so never Invisualised this happening so we did not have funding for this. The receptionist lie and tell you there is no manager nor no other room and u must come back in the morning so me and my kids had to stay in that room. The next morning still there was no manager so they gave us another room on other side of the complex that took 10 minutes to walk to pools, restaurant any amenities! The room we was exchanged to also looked nothing like their advertised rooms and we were swarmed with ants. I have never seen so many ants in doors it was so overwhelming even with any spray and powder the ants did not stop coming. These people are barbaric and do not care one bit about you nor your family it was so heartbreaking. I asked to speak to a manager every day so I could inform them on how bad this holiday had impacted on me and my family and still to this day I never heard nor sore a manager. Avoid this hotel at all costs !
Kipriotis Village, General Manager at Kipriotis Village Resort, responded to this review
Dear Camyra,
It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case.
Your feedback on the room condition and the presence of ants is noted. The high standards we set for our housekeeping service are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short.
In addition, the issues you raised about our staff and the service speed are a concern. It's part of our philosophy to provide efficient, friendly service to all our patrons. Your comments regarding the food are also taken into account.
We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future.
Sincerely, Akis Siafakas kipriotis Village manager
The food and facilities were good. The apartment was clean and comfortable. Staff were friendly. We went with our children who had a lovely time. Bike hire was reasonable and...
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The food and facilities were good. The apartment was clean and comfortable. Staff were friendly. We went with our children who had a lovely time. Bike hire was reasonable and it allowed us to explore the island on cycle paths. We would go back.
Kipriotis Village, General Manager at Kipriotis Village Resort, responded to this review
Dear barleyfizz,
It's heartening to hear that your stay at Hotel kipriotis Village exceeded expectations and that you and your family enjoyed every moment. Your comments regarding our comfortable, spacious rooms and tasty food are truly appreciated.
Moreover, it's wonderful to learn that our friendly staff added a positive note to your overall experience. As we strive to ensure our guests' satisfaction, such feedback is valuable to us.
We look forward to hosting you and your family again soon, for another enjoyable holiday.
Best regards, Akis Siafakas Kipriotis Village Manager
Stayed in September 2023. Sadly letdown by poor maintenance, arrogant and discourteous receptionist and a manager who appears not to care.
Food is a canteen and does not represent the...
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Stayed in September 2023. Sadly letdown by poor maintenance, arrogant and discourteous receptionist and a manager who appears not to care. Food is a canteen and does not represent the beautiful Greek cuisine in the restaurants nearby. Good luck if you are a vegetarian! If you are looking for a comfy bed and room that has facilities that work, then go elsewhere. It is not all bad the spa is A**. Here you will be treated like royalty and looked after. A great place to relax and unwind. Highly recommend it but not the hotel!
Kipriotis Village, General Manager at Kipriotis Village Resort, responded to this review
Dear I3361RNIc,
It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case.
Your feedback on the room condition & food quality is noted. The high standards we set for our hotel services are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short.
In addition, the issues you raised about our staff is a concern. It's part of our philosophy to provide efficient, friendly service to all our patrons. Your comments regarding the food are also taken into account.
We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future.