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Black Swan Lakeside Boutique Hotel
171 Kawaha Point Road | Kawaha Point, Rotorua 3010, New Zealand
4.5 of 5 bubbles
284 Reviews
Certificate of Excellence 2019
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
225
Very Good
32
Average
18
Poor
6
Terrible
3
true
Recent Reviews:
Peter B
Lisbon, Portugal
Trip type:
Couples
Black day at the Black Swan
Dec 16, 2019
Not the hotels fault that it rained non stop during our stay but very disappointed that a hotel that is described as hotel and spa had no spa services available... more »
Poorexperienz
Trip type:
Family
Bad first night
Dec 15, 2019
Very kind and understanding staff despite the fact that there are some rude and guests who clearly were past the traveling age. Am afraid this is not an “international friendly”... more »
qoe239
Naples, Florida
Trip type:
Couples
Impecable
Nov 29, 2019
On our arrival Mala & Hannah came out to welcome us. Our room was lovely with a patio that had a fireplace to sit by as we looked out over... more »
Claudia C
Montevideo, Uruguay
Cozy Boutique Hotel
Nov 26, 2019
We had a beautiful stay in this hotel. Our room was nice and comfortable. Breakfast was delicious. The restaurant had amazing views. The garden of the place is so nice.... more »
B3743LVlisad
Orlando, Florida
Trip type:
Couples
Awesome place
Nov 24, 2019
This is for sure a hidden gem, staff very welcoming and accommodating. Dinner amazing, breakfast fabulous. Immaculately clean. Only small thing is attention to detail with outside patio furniture and... more »
1-5 of 284 Reviews
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