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I rented this apartment on 6-7-17 to 6-8-17, I ran into a few problems, one of the bathroom lights wasn't working and the apartment is extremely warm, only master room has AC. The showers were dirty I had to cleaned them. The seats on the balcony were full of dust and it looked like no one cleaned the area in at least 2 weeks.
I had another reservation for the same apartment on 6-11-17 to 6-13-17 and I expected for the light to be working at least after I spoke to the Ariel and he said it was going to be fixed but after 4 days I come back to the apartment to find the same problem, I was told that the person in charge was going to pass by at a later time to fix it but no one did after 3 days. The apartment was cleaned on my second reservation but then I found multiple roaches throughout the apartment. After I had a problem with my first reservation Ariel offer to move me to another apartment but it wasn't ready when I came back to the city 4 days later.
The only reason I didn't cancel after the first reservation it was because I was not going to be refunded, I didn't want to come back since I have 2 year old and the apartment was not clean enough but didn't have a choice since I didn't have a place to stay.
I tried not to be in the apartment during the day.
Visited June 2017
Written June 14, 2017. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Luciasantos1520
1 contribution
Great place
I would love to stay at this place once again, is very clean the staff of the property is always taking care of everything, has camara everywhere, the apartment is huge and comfotable i recommend this place a 100%
Visited August 2016
Written September 27, 2016. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
espinal10
Mishawaka, IN1 contribution
Secured location
Our experience was good, although it needs to be updated (painted) and maybe invest in more air conditioners due to the apartment being very hot and muggy especially in the living room area and kitchen and two of the rooms.
The property location itself was good with security and plenty of places to eat around the area.
The best thing I liked about the property was that it was in a gated secured community.
The worst thing I liked was that there was loud music at all times of the night which made it difficult to sleep.
Visited May 2016 Traveled as a couple
Written June 9, 2016. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ariel R
I'm sorry for the music, next time is will not happend about a music, we will make more A/C and I hope to see you again in my apartment. Thanks
Written June 10, 2016. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan0895
2 contributions
exelente apartamento
Excelente apartamento, todo muy serca, residencial privado con mucha seguridad, tranquilidad, muy seguro, adecuado para niños y familia, en una zona buena de Santiago, el apartamento esta bien amueblado cómodo, todo como lo muestran en la página.
Lo recomiendo mucho, excelente.
Visited April 2016
Written May 20, 2016. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Showing results 1-4 of 4
What this rental offers
Property features
Ceiling Fans
Additional amenities
Gym
Kitchen and dining
Microwave
Stove
Wi-fi and internet
Wi-fi
Outdoor amenities
Balcony
Playground
Terrace
Parking
Secure parking available
Bathroom and laundry
Iron
Linens provided
Towels provided
Washer
Location info
Kid friendly
Indoor amenities
Air conditioning
Internet access
Cable television
Entertainment
Television
Availability
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Map
Access
Car advised
Things to know
Check in / out timings
Check in after 3 AM • Check out by 1 PM
Cancellation policy
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
50% refund* if you cancel at least 4 weeks before check-in
25% refund* if you cancel at least 2 weeks before check-in
No refund available once booking is confirmed
About this property
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