Car Rental, Costa Rica

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Overview

1 bedroom

1 bathroom

5 guests

4 nights minimum

Bungalow

Welcome to your locally owned and operated Avanti Car Rental Agency in Costa Rica, located in Rio Segundo (Alajuela), just 500m east from the International SJO Airport. We make it easy to get into the rental you need. Our approach is rent-a-car service that costs less but doesn’t cut corners on service. It’s easy to make your booking request or call one of our friendly, knowledgeable representatives, to make your rental arrangements during normal business hours. Find out how easy it is to take advantage and reserve your rental now. Tourist License / Licencia de turismo N °: 900850945

House Rules

Pet-friendlyKid friendlyNo smoking

Bathrooms

1 Half bath

Meet the host

Car Rental C

Hosting since June 2018

Languages spoken: English, Spanish, Portuguese

Response Time: Within a few hours

Interaction with guests: We have a fleet of the best brands for the confort of our clients, We provide all different kind of 4x4, SUV and Economic Vehicules. It is important to reed terms and conditions in order to nkow the best insurance option for you. GPS service is available upon request and babe seat and Wifi as well for extra fee.

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Reviews (8)

John C

2 contributions

Criminal Car Rental

After waiting 40 minutes for their shuttle from the airport. I get there he explains I have to get their insurance or no car. So my expenses to go up. I have to pay them also upfront $500 for my deductible. I tell them do I get a discount since I am flying out at 2am on January 5th. So I can return the car on January 4th close to closing. The agent says no problem. We close at 7pm. I leave thinking the agent put my contract in the car. I call to get their address since it wasn't even on expedia. The woman says the car is late. I said, I have till 7pm to return it. She says no it was due at 10:30am. I am like why would I do that when my flight is at 2am. She goes I am charging you. When I finally get their they tell me you owe even more because the car wasn't full I said the needle is exactly where it was when I picked it up. So now I pull my phone out to document the corruption, and the agent kicks me out. In the end end my car rental cost was the same as my flight and hotel accommodation. From the the other reviews I have read it is safe to say the employees get an incentive to rip customers off. My trip was fantastic, and met wonderful people. Unfortunately this experience has tainted my memory of the country.

Visited December 2022

Written January 8, 2023. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Happiness60717371898

1 contribution

The experience went as expected No problems or concerns

Rented from the office in Liberia after making reservations from Canada. The company representative met us at the airport ( they could have made the meeting location more obvious but we found him eventually ). The quoted price was honored and that was with the Liability insurance included. I payed with my Credit Card so I was able to use the Collision Damage Waiver offered by the CC company. A damage deposit of US$2000.00 is placed on HOLD on your Credit Card and a blank signed receipt of your card is taken in addition you will pay for the rental up front, so you will need room on your card. I was a little concerned upon returning the car but after inspecting the car the Representative returned the blank signed receipt and the $2000 dollar hold was removed by the next day. The car was OK could have been a little cleaner ( windshield was a mess) but the tires where good and it drove like any Hyundai car does. I would use Avanti again. Good Deal

Visited February 2022

Written March 11, 2022. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JUAN CARLOS H

Thank you very much, next time write us to our New adress and company name. We will continúe working to give a good customer service experience.

Written May 13, 2022. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

wilfrido p

1 contribution

Ladrones

No puedo entender como un negocio asi puede existir en un Pais como Costa Rica hice mi reservacion en linea y el costo total era de $570 pero al llegar me salieron que tenia que pagar $950 por unos seguros , taxes , iva y claro si no lo queria no me daban de regreso mi deposito asi que tube que aceptar a pesar que yo ya compre seguro antes de llegar ahi , la persona que me atendio se parecia mucho a un vendedor de carros usados (ya se imajinaran) al regreso fue otra persona que me atendio salio a revisar el carro ,todo , algun dāno ,gas,millas etc, me dijo que todo estaba bien , tengo el recibo ningun cargo 4 dias despues veo un cargo de $550 en mi tarjeta llamo y me dicen que porque el carro llego sin placas tenian que inventar algo para cobrar me imagino , porque no me dijo ese momenro son unos ladrones y hacen quedar mal al Pais y si algun dia regreso alla con gusto les gritaria en sus caras lo que son

Visited January 2022

Written January 31, 2022. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JUAN CARLOS H

Este perfil pertenece a Car Rental Costa Rica y no a Avanti Rent a Car por lo que su mala experiencia la lamentamos pero no fuimos nosotros quien le dio el servicio. Esperamos en un futuro vea la diferencia de nuestro servicio. Gracias

Written May 13, 2022. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lavind

37 contributions

Avoid avoid avoid

Hired a car with4x4, which didn’t work. When I called to report the customer rep Maria told me that we were not using it right, then going too fast and then it was the road- all without knowing or asking where we were and how we had operated it. In fact we operated as per instructions and lots of other 4x4s got up this road without issue. Rubbish customer service and charged over $1000 for a car given the extra insurance costs they add on arrival.

Visited January 2022

Written January 27, 2022. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JUAN CARLOS H

We change management and we are totally new car rental and we have another name and other team. We hope you don have any other bad experience as the one you are describing. So sorry. Come back soon to Costa Rica

Written May 13, 2022. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Thomas M

1 contribution

AVOID at all costs!

I don't understand how a company like this continues to stay in business while preying on unsuspecting Tourists. Disgusting.

Visited November 2020

Written July 10, 2021. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JUAN CARLOS H

So sorry about your bad experience. Hope with the new team and management we can provide better service

Written May 13, 2022. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Edgar M

1 contribution

SERVICE

Best rental car in Costa Rica, very understanding and easy process. Highly recommended, will continue renting from this agency. Pura Vida Service.

Visited August 2018

Written August 23, 2018. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JUAN CARLOS H

In Avanti Rent a Car appreciate your opinion Mr. Edgar, we work hard to improve our customer service every day to have more happy customers.

Written August 25, 2018. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dave

Daytona Beach, FL30 contributions

Will never rent from here ever ... ever ... ever

Too many problems with our rental. Here is a list to name a few: I booked this rental car from Expedia and purchased the CDW through Expedia. The first problem was that when I picked up the car, I was told that I had to purchase SLI also and that it was mandatory in Costa Rica. Not a problem, except that I should have been told this when I reserved the car. The second problem was that they tried to push me into a car that I did not reserve, which was not large enough for what I needed. After 30 minutes of insisting on the right car, they finally brought around the right car. The third problem is that the car obviously has not been maintained very well at all. The car had only 45000 km on the car, but it drove live a car with 300000 km. Any time I went over 65 kph, the car shook all over the place. The fourth problem was that the car smelled like dirty feet. We had to purchase an air freshener and lysol to get the smell somewhat bearable. The fifth problem was that a tire blew out during our rental. When looking at the tire, I realized that the tire was completely bald and had the steel belts showing in multiple places. I changed the tire, and immediately returned the car, deciding that I did not need it anymore. Finally, when returning the car, they tried to charge me for the blown tire. This tire had "zero" tread on the tire, why should I pay for that tire. They tried to explain that if I had the tire repaired, they would not have to charge me. Again, this tire was so old, it couldn't be repaired if I wanted to. Then they tried to explain that it was to recycle the tire. Again, this tire was so old, why should I have to pay for this, when it is their tire that they had used for the last 45000 km. Finally after demanding to talk to the corporate office for Fox, they backed down and agreed that they would not charge me. DO YOURSELF A FAVOR AND RENT FROM A REPUTABLE COMPANY ...

Visited August 2018

Written August 7, 2018. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JUAN CARLOS H

Dear Mr. David Reardon Thanks for your opinion because we can improve the details you mention and belong to us but unfourtunally you mentioned some problems that belongs to the reservation website you use to make the reservation and we can not do anything about the way they explain everything about the insurance although they provide to you at the time of your reservation a note where they explain all about insurance Reservation website Notes. Your rental may have mandatory, local insurance requirements Other important information, read rules and restrictions Second. When a customer is not agreed with the car they are renting, and we do not have the availability we help them to go to the airport. Third, our customer service is totally open to make our customers happy and if the car is not good according of the point of view of the client we change it at any place in Costa Rica. It is very important to report all about mechanics problems, we take very seriously this issue and we cover all Costa Rica if we need to change a car. We are a USA franchise in Costa Rica and we are a reputable company we could not be on business so many years if we were not a good company.

Written August 29, 2018. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cvproperties1

Holmes, NY5 contributions

We were baited with low rate and robbed through insurance charges once we arrived.

I thought $10 a day was too good to be true for an SUV rental. It was. I should have done more research. They picked us up at the airport and took us to the car rental agency location where we were told insurance would run another $50 a day! Too late to cancel without penalties and we would have to call a cab back to airport and hope another rental was available, still not knowing what they would charge for insurance anyway. We were stuck with Fox and paid more in ten days than I pay for a six month policy on two cars at home.

Visited July 2018

Written July 21, 2018. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JUAN CARLOS H

Muchas gracias por su comentario, pero en Avanti Rent a Car no robamos. En Costa Rica los seguros de alquiler de autos son elevados con respecto a otros países y es la ley tener que pagar por coberturas las cuales usted escoge la que mas le favorezca o esta en el cliente alquilar o no alquilar. Estas políticas están en los términos y condiciones de todos los Car Rental brokers y es responsabilidad del cliente el leerlas y de nosotros el explicarlas. usted firmo el contrato. Las coverturas pertenecen a las compañías de seguros y no al rent a car. Lamentamos su apreciación y esperamos que ahora entienda que en Avanti Rent a Car, no robamos

Written July 23, 2018. This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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What this rental offers

Wi-fi and internet

Wi-fi

Parking

Parking available

Entertainment

DVD player
Stereo system

Indoor amenities

Air conditioning
Central heating
Internet access

Availability

September 2024

October 2024

Map

Getting there

Juan Santamaria Intl Airport

6 min

Tortuquero Airport

49.9 mi

Restaurants

Tikka Masala

13 min

Spaghetti Factory, City Mall, Alajuela

12 min

Rosti - City Mall

13 min

Rosti - Alajuela

1 min

Attractions

City Mall

14 min • Shopping Malls

Sr. y Sra Ese Souvenir Store

13 min • Speciality & Gift Shops

Fiesta Casino

12 min • Casinos

The Woodshop Souvenirs

15 min • Speciality & Gift Shops

About the neighborhood

We deliver cars at Tamarindo, Manuel Antonio, Liberia, Coco Beach, Samara and all-important beaches of the Pacific Side of Costa Rica. In San Jose,Costa Rica, we deliver car at the international airport SJO Juan Santamaria, near from Hampton Inn and Holiday Inn Express hotels. We are on the same road where all Car Rentals are located. Poas Volcano, Irazu Volcano is only 40 miles and 100 miles from Manuela Antonio and Jaco Beach

Getting around

We are 1/4 miles from route 1 that take you to Tamarindo, Manuel Antonio, Liberia, Coco Beach, Samara and all important beaches of the Pacific Side of Costa Rica. At Liberia we are located 3 miles from Daniel Oduber International Airport on Road 21 toward Liberia Town

Access

Car required

How to get there

Things to know

Cancellation policy

100% refund within 24 hours after booking (provided the stay is at least 60 days away).
100% refund* if you cancel at least 2 weeks before check-in
No refund available once booking is confirmed

About this property

: First, check the Availability tab on this page to see if your dates are available. If they are, contact the owner via the Tripadvisor Rental Inbox to confirm availability.
: Initially, you may contact the owner via the Tripadvisor Rental Inbox. This inbox is created after you send your first message or booking request to the owner. After you've made your first payment, you'll be able to see the owner's contact information.
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