Dear Hellen:
We appreciate your comments.
We would like to share some tips regarding our services .
Our breakfast is the "continental type" (Basic) according the hotel's protocol.(Bread, butter, marmalade, orange juice, coffee or tea or milk, we have added wheat and soybeans cereals)
Certainly our guests can make an upgrade with ads as toast, Eggs & Ham, scrambled eggs, different kind of juices etc. if asked in advance and for an additional fee.
Probably next year we will implement this option, considering an increase in our room rates.
Regarding climate in Cusco, we are supporting an unusual frizzing days by climate change, we never got low temperatures. However each room has heaters (Oil) and extra blankets, but if is necessary to provide more we do at no cost. The frizzing days supported these weeks affected our hot water system, fortunately this point is being fixed.
Anyway your comments are very important and help us to improve our services. We are installing a new special heather in the dining room & public area, so next time you come you you’ll be more comfortable.
Thanks for coming w. us.
Miguel