Giovanni, the owner was extremely helpful and nice. We rented two of the apartments and both were beautiful. They had full kitchens, balconies, and plenty of room. It was like staying in a super nice apartment that is located in the central part of Siena. Everything was within walking distance, and the view from the top apartment balcony was amazing! I would highly recommend staying here. I can't say enough about Giovanni as well, he explained the history of Siena, gave us maps of the city, recommended some fabulous place to eat, even arranged all of us transport to the train station upon departure. We will definitely be back!