The condo was very clean, comfortable, well equipped and a short walk from Byward Market area - as expected from the information provided. What we didn't anticipate was arriving at the Ottawa airport seven hours later than scheduled due to a delay in departing from Victoria because of fog. After a very long day, we were thrilled to see a smiling Catherine, the property manager, waiting for us outside the condo when we arrived at midnight. Catherine does not live where we stayed and we very much appreciated her going out to meet us at that time. During our stay, Catherine quickly and politely answered our questions - even the silly ones!