They asked us for a deposit of 350,00 safety(security) at the arrival. As we often rented with other agencies to Playa del Carmen and other places in the world we've found it completely normal.
But then yesterday when the employee of Vimex Vacation Rentals & Property Management came for the checkout she show us the statement of the electricity meter taken 2 days after our arrival and that one this day by telling us that she calculated according to the prorata of days, that 21 watts of electricity was includ and that we have to pay the difference.
We have been reading again the Terms and condition and no mention of that.
The only time that the mentionned someting was when the've told us the price for renting and it said :
The price provided included tax and 21 kwh per day.
So they never gave us back our deposit and collect us 46,00$US.
Nowhere in the contract an amount was mention to calculate the fees of the electricity.
This very badly ended our stay...