Ms. Mary did an excellent job in working with us to set up this rental. We had never used the flipkey website before so, we were hesitant at first. She clearly explained what the availability was for her property and worked to get us the type of room we needed for our stay. I appreciated her immediate contact to keep us informed as she checked on other options.
We have stayed at this property before as a renter of the hotel so, we knew we absolutely loved it. We were grateful to have the opportunity to stay at a little bit lower cost. We were not completely aware of all it entails to rent from an owner. You receive a 20% off food discount at the restaurants in the hotel. Also, unlike the hotel stay where they clean daily, renting from an owner you only receive house keeping once to twice a week. For us that was fine, we just didn't realize it.
In all, this was a great experience and we enjoyed staying at the Westin Lagunamar. We hope to visit again soon.