Had an amazing experience in Cancun with my family. Thanks to Linda for her speedy responses via email/text. The villa itself is ideally located, as others have previously wrote. The private beach area attached to the villa is private and not crowded, which is awesome if you don't want to be overwhelmed with crowds and noise. After 3 days on the private beach attached to the villa, I was ready for a more public, social beach, so we ventured to other beaches. But again, I'd rather GO to the crowded beach than have the crowded beach right outside my villa. I have no complaints about the villa staff and folks, as others reviewed below. Everyone was friendly and/or just went about their way. But no one was rude. Linda was awesome. Immediately responsive. Linda's onsite assistance (I forget his name, he runs the store in the villa) is a very nice man. But I have to echo other reviewers in that the language barrier made it virtually impossible to communicate. He came to fix and provide things as needed, and as directed by Linda. But he cannot provide much help directly to you if you need info about getting around, places to go, directions, etc. But again, a very nice name, Johnny on the spot if there are any issues that you communicate to Linda. And I repeat, Linda is extremely prompt and responsive. We had a few issues with our villa, which I don't feel the need to harp on, especially because everything was resolved instantly. I agree with others that some of the appliances and decor of the villa are outdated a bit, including the kitchen and the bedrooms. There is no trickery because you basically see everything in the pictures of the villa posted here. But that was not an issue for me and my family. But if you want a fully modern, state of the art and modern designed villa, this villa is not it. There are some updates here and there, such as the downstairs bathroom. But for the most part, the villa is dated (90s decor), but fully equipped and fully functioning. While I stayed there, the air conditioning upstairs operated at full blast. But the downstairs air never got really cold, only cool. It is noticeably warmer downstairs than upstairs. But again, by no means, was it uncomfortable. My only constructive criticism, would be the towel situation. Linda was kind enough to provide us plenty of towels, but the towels are not hotel quality towels. They are very used and dingy. Clean, but very worn towels. I'm sure the concern as a owner is that you don't want to keep stocking fancy or expensive towels, only to have them disappear or not be returned. But I would just keep track, label the towels and charge for missing towels not returned. It just adds a nice touch of class to see fresh fluffy towels instead of dingy old, stringy towels in the villa. I would consider this a constructive criticism, not a harsh one. The size of the villa was perfect, plenty of space for a family of four, a TV in every room (although nearly all the channels are Spanish speaking only), so bring an Amazon Firestick if you want access to English or other international programming. Wi-fi was fully operational, and we have 5-6 devices on the wifi at the same time, with no connectivity issues. The views from the villa as amazing. The convenience of the villla, and its location is amazing. The beach connected to the villa was amazing. Linda was amazing in that she was prompt and adament about making the experience great. Would I stay there again? Absolutely, for my needs and my expectations. I highly recommend this villa. Thanks Linda for a great villa!
All bookings are direct with the owner 