I booked a condo in Huatulco for three of us travelling south from winter in Canada. I have only booked on-line this way maybe twice before and I was a bit concerned that all would go well. I need not have worried.
The photos and information looked very good on-line and we were pleasantly surprised that the condo unit was exactly as pictured. We were greeted warmly upon arrival and shown around the condo and the pool and public areas of the complex. Our unit was on the ground floor with easy access to the pool--which was cleaned and cared for daily by Bernardo and Santiago--with our own private seating area right outside the living area and the master bedroom.
The unit and the compound were clean and well managed, filtered drinking water was available whenever we requested it and there was recycling that we used (and were pleased to have!). Housekeeping came in once a week to perk things up but there was also a washer and dryer in the condo.
The kitchen was equipped but...