Changing Your Business's Location on TripAdvisor

When and how to update your business's location on TripAdvisor.

In order to provide the most accurate information possible to travelers, TripAdvisor strives to list all accommodations, restaurants and attractions in their actual physical footprint. This means listings cannot be moved to a different city/town than where they are physically located. However, if your business is listed incorrectly you can update the address and location by following these steps:

  1. Log in to the Management Center
  2. Under the "Manage Listing" menu at the top click "Name & Description"
  3. Select the "Location" tab from the menu on the left
  4. Update your street address and postal code and click "Submit." Please note, if your city/town or state/province is incorrect you will need to follow the instructions further below. 
  5. You may also add a local language version of your street address, if applicable.
  6. Then, click "Verify Map Pin" and drag and drop the pin to the correct location - we suggest your main entrance or parking lot. Click "Confirm," your location will be updated on the site within 24 hours.

If you believe your business is listed in the wrong location and the city/town/state/province is incorrect, you can notify the TripAdvisor Listings team by following these steps:

  1. Log into the Management Center
  2. Under the "Manage Listing" menu at the top click "Name & Description"
  3. Select the "Location" tab from the menu on the left
  4. Click on the "Wrong location" link next to the city/town, state/province/region field.
  5. Then, fill in the form with your comments and submit

Inclusion in larger tourism regions

If your business is located in a small town or village, which is officially recognized as part of a better-known tourism destination, businesses in your town/village may be displayed with those in the better-known destination. For example, The Wine Country Inn is located in St. Helena, California, USA. However, it’s also listed in the Napa Valley region – an area well known for its wine tourism.

TripAdvisor uses up-to-date, official data from local government or tourism offices to link small towns and villages with the correct city, municipality or region.

To request your city/town be included in a larger, better-known tourism region or municipality, follow the steps above and indicate the name of the region or municipality in which your city/town is located in the comments section of the form.

The best way to certify your business’s official location is to provide TripAdvisor with an official document, such as a business license or tax bill, issued by the larger city/municipality. Other forms of proof may include a link to a page on your local tourist board’s website that recognizes your smaller town/village as part of a tourism region, or a clarifying document issued by a regional governmental authority (examples: Province, County, State.)

Please note, we do not consider postal codes to be proof of location nor does close proximity to a major city or tourism region guarantee that you will be included in that area.

How long will this take?

Property location changes require investigation by a member of the TripAdvisor Listings team. They will review any proof of location that you provide, but cannot guarantee that all requested location changes will be approved. This can be a lengthy process and will take at least 15 business days. Please don’t submit the same request multiple times. This will delay your original request and cause the 15-day time period to start over again.

Visit the TripAdvisor Management Center

Visit the TripAdvisor Management Center

Last Updated: July 21, 2017