How to Change Your Business's Category on TripAdvisor

Step-by-step instructions on how to update your business's category or type on TripAdvisor.

Property representatives who want to update their TripAdvisor business type can submit a request in the Management Center.

Accommodations

Before you submit a category change request, confirm that your accommodation meets the accommodation category guidelines. Once you've confirmed this, follow these steps to submit a change request:

  1. Log into the Management Center
  2. Under "Resources" in the top menu, click "Contact TripAdvisor"
  3. Then, in the "Please tell us what the issue is" section, click "Update business information"
  4. Select "Request change of accommodation type" and fill out the short form. Be sure to provide us with the links or license information that we can use to verify your requested category change
  5. Click "Submit"

Restaurants

Restaurants can change their cuisine type(s), such as changing from a Steakhouse to a pizza spot, by following these steps:

  1. Log into the Management Center
  2. Under the "Profile" menu at the top, click "Manage your Listing"
  3. In the "Cuisines & Amenities" section on the left, update all necessary sections
  4. Click "Submit"

If you need to change your establishment category, such as changing from a "Coffee & Tea" establishment to a "Restaurant," you will need to file a ticket with our Owner Support team. To submit an establishment change request follow these steps:

  1. Log into the Management Center
  2. Under the "Resources" menu at the top, click "Contact TripAdvisor"
  3. Then, in the "Please tell us what the issue is" section, click "Update business information"
  4. Select "Report brand change" from the drop-down list, and fill out the short form. Be sure to provide us with the links or license information needed to verify your requested category change
  5. Click "Submit"

Attractions

Attractions can request to change their listing details or type(s), such as changing from a bike tour to a boat rental company, by following these steps:

  1. Log into the Management Center
  2. Under the "Profile" menu at the top, click "Manage your Listing"
  3. In the "Attraction Details" section on the left, update all necessary sections
  4. Click "Submit"

How long will this take?

Changes to your listing details require investigation by a member of the TripAdvisor Listings team. This can be a lengthy process and will take at least 15 business days. Please do not submit the same request multiple times. This will delay your original request and cause the 15-day time period to start over again.

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Last Updated: October 11, 2016