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TripAdvisor Travelers' Choice 2017TripAdvisor Travelers' Choice 2017Class of Service - Europe
"It was a wonderful flight. We had the best flight attendants. So attentive, so considerate, really nice and upbeat. The seats were fantastic."
Business Class Winners
Aeroflot - Best Business Class
"Fantastic business class"
Filippo B
"Aeroflot service is extremely good in business class. Food is very good, seats are very comfortable, personnel very polite."
"Slick service"
Ramsay M
"the staff were exceptionally welcoming, helpful and friendly. The service throughout the flight was excellent."
"Excellent customer service and flight"
Helen G
"Excellent airline. Comfortable business class seating. Air stewards showed very good care. Very kind and always with a smile. Good food."
"It is always a pleasure to fly with SAS and especially in business. Impeccable service and very good staff. "
"Great experience"
"Great experience ....personalized chef on board, great collection of wine, cuisine and aperitif's...Seats with comfort features, staff extremely hospitable"
"Fabulous flight! Everything from the wait in the lounge to boarding, the crew, service on board, food and drink cannot be beaten! Most people can only dream about this service and it can't be beaten!"
"Great airline"
Michael F
"Of all the airlines I’ve travelled with Virgin Airways are by far the best. Friendly, helpful staff who can’t do enough for you. Meals and drinks all included and the meals were very good."
"Great airline great service"
"I have flown with this airline multiple times and was always extremely satisfied. Great service, good food and good timetable for the flights."
"Hands down the best airline"
Terrie S
"Hands down the best airline I have ever flown on. Attendants are pleasant and friendly and service is awesome. Great job Lufthansa."
"Great for long haul too"
"Attentive and welcoming service even in economy, plenty of information from the crew, good selection of international films including new releases, good food, great value for money"
Barbara N
"This was our first time in the Dreamliner and I was impressed. The legroom is greater than usual and the seats very comfortable."
Economy Class Winners
Jet2.com - Best Economy Class
"Brilliant as always"
Gill S
"Have flown with Jet2 many times over the last 10 years and have never been disappointed... Frankly I don’t know how they do it for the price."
"Great food, service and nice seats - we really enjoyed it. The airline really makes an effort to bring the best in italian regional foods."
"Best airline"
Mary K
"Best airline of it's class. Always try to book with Aegean as I travel often. The service is excellent always feel more comfortable with them. The hostesses are always polite and helpful. "
"Very good service"
"An excellent experience from start to finish, Check In was so easy, quick and efficient with all staff friendly and cheerful."
"The service and the staff was just perfect. They do everything for you that the flight is perfect and comfortable for you!"
"Customer service"
Dina B
"Comfortable seats , welcoming staff, quick service and good catering -everything what you need for a good start and ending of your holidays!"
"Excellent Airline and service"
"This was the best flight I've ever been on. The service and care of the staff was remarkable. Great experience."
"Pleasant Surprise!"
Kelly R
"Wish all airlines still operated like Luxair. Just did a one way flight from Luxembourg City to Dublin. Friendly, efficient cabin and cockpit crew, very comfortable flight, free snacks and local wines. "
"Most comfortable, reliable European airline"
"I take this route quite often and each time I am quite satisfied with punctuality, reliability and quality of service of Swiss. Boarding was in time, with quick and easy procedure. Cabin crew was friendly and nice."
"Great airline, Great destinations, Great prices"
"I've flown with Turkish Airlines a number of times. Its one of my favourite airlines. Great service, great food and beverages and on board entertainment. I can never fault them."
"Great airline"
Michael F
"Of all the airlines I’ve travelled with Virgin Airways are by far the best. Friendly, helpful staff who can’t do enough for you. Meals and drinks all included and the meals were very good."