The official Destination BC Visitor Information Centre in Nanaimo is located at 2450 Northfield Road, on the Nanaimo Parkway Highway.  The local phone number is 1.250.751.1556; toll free is 1.888.663.7337. e-mail is website is . The visitor centre is open daily from 9:00am to 6:00pm during the summer months and six days a week for the rest of the year.


Visitor Information Counsellors are available to help plan your trip details while in Nanaimo, on Vancouver Island, and in British Columbia. The friendly staff are able to provide you with fun activities and things to see and do that will match your unique travel needs. Visitor Information Counsellors also attend local major events and are a part of the welcome that cruise ship passengers enjoy as they arrive in Nanaimo.

A Visitor Information Kiosk is also located in Nanaimo, in the heart of the downtown area for visitor convenience. The Kiosk is located at 101 Gordon Street in the lower level of the Vancouver Island Conference Centre and Museum. This seasonal location is easily accessible for visitors and locals alike.