The hotel is very clean, ideally located in the city center, foots away from the main streets and shops. This place is designed more for business than for leisure though. The staff is very busy hence not as cooperative and helpful than expected, that's why I remove a star from the rating.
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Excellent location if you want to explore the Rhine Falls, southern Switzerland or Lake Constance (Bodensee). Hotel had some minor faults which kept it from being pushed over the 5-star finish line. Could have used a bit more friendliness upfront during the mornings - night staff was fantastic. A/C didn't really work in my room - which seemed to be a common theme throughout my trip.
A typical Holiday Inn Express so you know what to expect - clean quiet rooms, fair price, soulless bar but beer is cold and a buffet style breakfast. Good parking and some good restaurants within a stones throw.
people are very friendly. The room was very clean and it was in a quiet aera. Good
for holiday start. It´s near the train station and near the town. Also the breakfast is
very good. Good parking place aera and easy arriving by car.
Dear wolfgang k,
Thank you for your recent stay with us and reviewing our property. We are very pleased you enjoyed your stay with us and found your room to be clean. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Thank you for staying and we all hope to serve you again on your next future visit.
Sincerely,
Anthony M
Case Manager
IHGService
We made a reservation to this hotel, and ask a room which has a nice view. Well we arrived to the Holiday Inn Express Singen, and got room, which didn't have a "nice" view. Or depend what you like... :)
Anyway, room was clean, and nice otherway. Hotel has parking area, and fee is 7,50 euros / night. Reception crew was ok, and beer was cold. I can recommed this hotel, but don't take rooms from second level.
Dear Adolf H,
I'm grateful to you for choosing stay with us and sharing your experience. Thank your for your kind words for the cleanliness and quality of our rooms. I'm also sure our hotel staff will be glad to know that you appreciate their efforts. On the downside, I'm sorry to learn that you weren't impressed with the view from the room assigned to you. It was never our intention to shed a negative light on your stay with us so please know that your comments will be noted so that we can take the necessary steps to avoid this situation in the future. I know that this stay is imperfect but I would want to invite you back to our property so we can make it up to you and earn back your trust.
Warmest Regards,
Gian M
Case Manager
IHGService
Decent hotel, room smelled a little mouldy, but opening the window helped ventilate it. The rooms were clean, double bed on the small side, the staff was friendly. The breakfast was very good, fresh fruit and enough to chose from.
