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Karriview Lodge
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Reviews (172)
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All reviewsmy partnermargaret rivermuesligovernors winghuge roomcooked breakfastprivate balconyforest viewlast weekendnice patiokeep an open mindstaff were wonderfultranquil stayunder new managementbeautiful breakfastthree nightsgrounds are beautiful
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Reviewed March 21, 2014

The lodge and gardens look great and the surrounding are is beautiful but that is all of the positive things I can say.

On arrival there wasn't anyone at reception and after five minutes we went inside to the restaurant to ask for help we were ignored by two staff and after another five minutes we walked back to the reception to be greeted by a friendly gentleman and then the young lady who checked us in. She seemed uninterested and rushed through the check in process and took us to our room. As part of our package we were meant to have wine an canapés on arrival which we didn't get but were told coffee and cake was available. We were meant to be given vouchers to a day spa the local berry farm and chocolate factory which were also not given, we went to the reception on three occasions to find it unattended and then we just gave up.
At breakfast again waiting to be served while two staff members stood behind the counter we asked for eggs to be cooked but were told no as the chef had no eggs to cook although they are on the menu.
Our room looked vintage and was nice to look at, only one of the main lights worked and the entry light and one lamp there was no shower curtain and the spa bath in our room did not work the best part of the room was the bed which was very comfortable.
Also after a day out and about we came back to our room to find it wasn't cleaned. Rubbish in the bins from night before was still there, I think they just pulled up the bed.
It looks like a great place and has potential but the service is lacking and we wouldn't come back again as we have had better service in other places in the region which is a shame as it is in a great location with wonderful views.

  • Stayed: March 2014, traveled as a couple
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1  Thank KarmenMichele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karriview, General Manager at Karriview Lodge, responded to this reviewResponded March 24, 2014

Dear Karmen,

Thank you for review. I have noted all your comments and will ensure all are dealt with appropriately.

Apologies in regards to the confusion of the canapes on arrival, they should have been served at 5:00pm on the deck, this gives all check in guests enough time to freshen up, coffee and cake is served on arrival. In regards to the chocolate factory and berry farm, there are not specific vouchers we actually give out to guests, I apologies for the poor wording on websites I have ensured this has been corrected.
I have spoken to the cleaners and also will ensure your mid stay cleans are carried out correctly next time.

I do hope you consider Karriview Lodge next time you are in Margaret River, I will take it upon myself to ensure your stay exceeds all expectations.

Kind regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

Karriview Lodge is nestled in a serene forest setting. The gardens are spectacular and the views are just outstanding. The restaurant is reminiscent of a log cabin and although we went in the summer I suspect the Lodge would be lovely and cosy in the winter too.

The staff are the biggest asset and management should be very appreciative of such a professional team. The delightful Chelsea is the first person who will greet you and goes out of her way to be helpful - nothing is too much trouble for her. Jay is the new Manager and makes everyone feel so welcome as does the Chef and his team who prepare delicious meals mostly from home produce so definitely worth eating at the K restaurant!

Karriview Lodge is just a 10 minute drive to the town and near enough to the many attractions that surround Margaret River.

Give Hugo the Labrador a pat - he loves a scratch on his chest as he rolls over.

Room Tip: Worth upgrading to the deluxe rooms which are large and have great views.
  • Stayed: February 2014, traveled as a couple
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1  Thank ardentaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2014

From driving into the property I felt relaxed and the whole surroundings were stunning.it was out of season and the restaurant was shut but we didn't mind they supplied a lovely breakfast in the morning and Margaret river wasn't far away so we were out most of the day.our room was huge and very comfortable and the varander outside the door had lovely views.We would drive out of a morning passing the field of cows and on our return it would be a field of kangaroos.loved it.

Room Tip: Going out of season gives you more choices of rooms as I,,m sure if you weren't happy with anything about your room they would change it the staff that were on when we arrived we're lovely.
  • Stayed: April 2013, traveled as a couple
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Thank gwenc52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

Restaurant recently opened at Karriview! Seafood plate a standout. Sesame seawood, pickled octopus, tempura prawns, white anchovies and a great prawn bisque which had a lightly seasoned, tomato base; a great warmer when we sat outside. The minted lamb and the steak were both great mains. The fennel and horseradish salad that accompanied the steak had my partner talking to the chef. Most produce locally sourced. Reasonably priced, brilliant service. Recommend!

  • Stayed: January 2014, traveled as a couple
    • Value
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Thank jma00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Most people would find it difficult to find a more relaxing and comfortable lodging than Karriview Lodge. We spent three wonderful nights having been warmly welcomed by the lovely Zoe. The lodge is ideally located in the Margaret River region and is only 15-20 minutes from any of the attractions. The lodge is set in an idyllic Australian bush setting and provided high quality facilities. The staff were warm, welcoming, friendly and keen to please. The food at the K Restaurant and Bar was mainly sourced from local produce and was really excellent.

Stayed: December 2013, traveled as a couple
Thank Princess3039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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