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“The perfect getaway” 5 of 5 bubbles
Review of Casa Suaya

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Casa Suaya
Ranked #2 of 8 Jose Ignacio B&B and Inns
Certificate of Excellence
Sarasota, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The perfect getaway”
5 of 5 bubbles Reviewed January 16, 2011

Casa Suaya, Jose Ignacio, Uruguay.
The town of Jose Ignacio is located on the coast of Uruguay, about 90 minutes from the airport in Montevideo, Uruguay's capital city.
Customs and immigration are easy and coming from the U.S. with a Canadian passport I did not require a visa.
The roads ,hwy 1B, the road east to Punte Del Este and from there smaller roads to La Barra and Jose Ignacio are all well maitained and easy to drive on.The Uruguayan driving style is curteous and forgiving.The hiway runs close to the coast and affords glimpses of beaches and water until you turn a corner and a whole magnificient coast line is layed out before you.
December, January and February are the high season in the south so the roads in and around the coastal towns were busy with slow moving traffic, which is a blessing when you do not know where you are going and need to read the road signs.
The village of Jose Ignacio was a fishing village, that has become a holiday home village,with an interesting variety of architectural styles and stunning views it is definitley worth getting out of your car and walking around.
North of the roundabout and up the the road a couple of kms is Casa Suaya. You will pull onto a sand drive way and arrive at the reception, an open air office where Paulo and Leo greet you and check you in.
My bag was taken to the our room,my wife had travelled ahead as I had work to finish,and I was shown to the bar.
One thing I did not realise is that Uruguay was 3 hrs ahead of Florida,which is perfect as the custom dictates eating about three hrs off North Amercican times, i.e.breakfast at 10.30, lunch at 4p.m, and dinner at 10 or 11,a schedule that is very easy to slip into.
Do not worry about having to speak spanish as all the hotel staff speak very good english, of course a little bit helps so at least try.
The buildings fit niceley into there setting with the beach at the front and the hotel being nestled in a pine forest, and interestingly some of the buildings, not the quest rooms, have thatched roofs ,which turn out to be quite common here.
The bar staff at Casa Suaya, were most attentive and were willing to answer our endless questions about Uruguay as well as supply caipirinha's and very good Uraguayan wines and Champagne
The bar restaurant is facing the pool and from there the south Atlantic and beautiful empty beaches. Lunch can ,of course, be had pool side.
The rooms are comfortable, with a/c, refigerator,coffee pot, telephone, wifi,and ample closet space.The bathroom has a shower, toilet and bidet, with sinks in a seperate area.
Great towels and comfortable beds and linens and plenty of pillows are provided.
The stand out for us at Casa Suaya was the kitchen and chef,Clo.
The food that came from Clo and her staff was some of the best I have ever eaten.
A salad of delecate perfectly grilled squid with peppers and mango, or a 7 hour lamb, so juicy and so tender ,literally falling apart to the touch, fresh seafood and produce,
fresh green salads, eggs that actually taste like eggs.
Breakfast is not the North American style but Clo did share with me some of her personal stock of blood sausage that was like none I have ever had before.
In the kitchen there is a large rack of wood that burns all day and is used to grill meat and make bread,and Clo uses it perfectly.
Uruguay is famous for its farming and lamb and beef are on the menu as well as ample fresh seafood and locally sourced produce as well as being a wine producing nation.
Do not worry about having nothing to do, Paulo and Leo will arrange activities if you would like them. Golf, horse riding or a Polo lesson or drive to the sculpture park,visit art galleries in Jose Ignacio or La Barra to mention just a few.
Do bring cash, few restaurants take credit cards and at this time of year prices are high compared with North America.
Get a car drive around, do not be afraid to get lost, the people are friendly and kind and I hope you have a great time.
We did.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrBuckeridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
    83
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See reviews for
36
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Vail, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed January 16, 2011

Jose Ignacio was a great location for some relaxation especially over the more bustling area of Punta del Este. Casa Suaya had friendly staff especially the 2 gentlemen that check you in. Later in the night it seems that it is more important for them to have a cool party environment than creating a sound sleeping environment for their paying guests. Other than that we enjoyed our stay. Definitely overpriced for the overall experience.

  • Stayed January 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank kelleybru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
5 of 5 bubbles Reviewed October 22, 2010

my 2 best friends and myself went there to experience the south america`s summer (after everyone told me how dope is south america) and we had and amazing time in argentina and uruguay, specially in punta del este,in january. OMG!! is the place to be if you like exclusive cities in the world. We stayed at casa suaya, a beautiful boutique hotel in jose ignacio a few km away from the big noise. Very nice ocean views rooms with an amazing staff that will do anything for you to make you feel like home; even when they were at full capacity because january is the hottest month there. Great food at the restaurant "butia" with an amazing lady cheff that knows what`s up about style and food. if you wanna experience de real deal in punta del este, stay at casa suaya, rent a car, party at the hottest beaches, go eat at the best restaurants and go to the best and exclusive parties, if you can get in!!! :) that`s how we roll!!! i just love it!!! coming back this summer for sure!!!!

Stayed January 2010, traveled with friends
Helpful?
Thank adirtal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
2 of 5 bubbles Reviewed July 30, 2010

We stayed for a week at Casa Suaya. We booked a bungalow at 750 USD a night because it was suggested as a cozy room, but instead it was a rustic cabin with damp smell. When we arrived it looked as nobody has checked up the room before our arrival: nothing worked! Non working bulbs, dirty floors, damp sheets, there where no trace of the promoted LCD with satellite channels, non working lights, only one robe for the two of us, no towels, torn curtains ..and the list goes on! As another example, there were country flowers in a vase on our arrival that were never replaced in the 7 days we´ve been there.
After asking many times for the LCD we got one "that they took from another room" but they never connected the satellite.
We never got replaced the broken lights of outside the cabin, so we had to walk in the dark every time we left the room in the night (and the paths are made of sand and small rocks...).
We got the chance of a hot bath only twice during our stay because the hot water is an odd thing at Casa Suaya.
The breakfast deserves a big POOR, it´s like you can imagine from a boarding school. It consisted in orange juice, coffee from thermos placed on a bar from many hours before you wake up, common bread (no wheat bread or any other kind than the most ordinary one!) and some slices of cheese, ham and one choice of jam. We never got in 7 days some creme cheese, or wheat toasts. We asked for them on the first day and they never got them for us...they just don´t care.
The water from the pool was dirty and freezing! They never turned on the heaters, although everybody asked them to do so. On our last days we saw an attendant removing the leafs and bugs from the pool and told us that they were going to turn the heaters on, but we were not lucky to see that and never could swim there.
They have the minimum staff we ever saw: the person who cleans the pool is the same that is seating at the reception, and give you the towels for the pool (that you have to beg for because nobody notices if you need them). They may leave the music on very loud and you may not find anybody to ask for get it turned down.
The owner of the hotel, a such "Adolfo Suaya" is another thing worthy a comment, because he moves around the hotel as trying to give the sense of "attended by its owner", but he is rude, haughty ,pedant, he never introduces himself, he fills the hotel pool and restaurant with noisy friends no caring for the comfort of the paying guests, and also make parties during the night. You get the sense that you are disturbing him at his house!
Not worth the money!

  • Stayed January 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank Pam70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasil
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed February 20, 2010

My husband and I travelled to Jose ignacio with friends and we reserved Casa Suaya for a week. Our experience was terrible. The staff is rude and they make no effort to help you. On our first night there, after an 8 hour road trip to get to the hotel, we couldn´t sleep, because there was a party at the hotel restaurant which lasted until 5 in the morning. We definitely don´t recommend this hotel.

  • Stayed February 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank ValPoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
1 review
5 of 5 bubbles Reviewed February 16, 2010

A friend (31) and I (30) have been wanting to come to PDE, Jose Ignacio for quite some time and in our research came across Casa Suaya. We typically choose smaller boutique hotels to avoid big crowds and bad service and once again we chose wisely! Our room was modern, clean and they upgraded us to a room with an amazing ocean view. The beach is right across the street from Casa Suaya and it was the perfect place for building bonfires and star gazing, swimming or just laying out with a book.

We spent 3 nights there during the slower part of their summer season. The staff was very friendly, helpful and attentive. They helped us find nearby adventures, made reservations and even picked us up a La Huella one night because the taxi was in Punta del Este.

I completely plan on coming back and staying at Casa Suaya!

  • Stayed February 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yvette609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, Brasil
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 15, 2010

We have spent a great week at Casa Suaya. My wife, my daughter (19), my son (19), enjoyed a lot the great rooms with a spetacular ocean view - we recommend the rooms #13-14-15, in the second floor.

The restaurant had a limited but great menu, with a special touch of Clô, who was very kind to prepare us a special dinner by the pool.

Just be aware that you are not that close to Punta, a 30-35 minute drive, but have a great and peaceful beach a 5 minute walk.

In general the service was very helpful and kind at all times.

  • Stayed February 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ZecaMendonca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Suaya

Property: Casa Suaya
Address: Ruta 10 km 185.5, Jose Ignacio 20881, Uruguay
Location: Uruguay > Maldonado Department > Jose Ignacio
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 8 B&Bs / Inns in Jose Ignacio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Suaya 4*
Number of rooms: 31
Official Description (provided by the hotel):
If you enjoy traveling and opt for discretion; intimacy and comfort Casa Suaya is for you. Your experience at Casa Suaya will be unique, you won't be a room number for us, you will be our guest.Whether you decide to explore Jose Ignacio or just cozy up and spend the day on the property, we have everything you will need.Stay with us and you will feel like home, where you begin and end you day in your way. ... more   less 
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Also Known As:
Casa Suaya Hotel Jose Ignacio

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