The place is great, the infra-structure is ok but the service is terrible!
There was 5 nights without TV because nobody did nothing about it, the internet sucks, the front desk people never know nothing about anything, they schedule a olive oil factory visit but they forgot to tell me that the place was closed that day (i drove 30 minutes to find out) but the highlight was when the cleaning lady knock on my door at 23h30 (all the lights was off and there was no "do not disturb" sign available) when she ask me if i needed anything.....just name a few...
- Official Description (provided by the hotel):
- If you enjoy traveling and opt for discretion; intimacy and comfort Casa Suaya is for you. Your experience at Casa Suaya will be unique, you won't be a room number for us, you will be our guest.Whether you decide to explore Jose Ignacio or just cozy up and spend the day on the property, we have everything you will need.Stay with us and you will feel like home, where you begin and end you day in your way. ... more less
- Reservation Options:
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- Also Known As:
- Casa Suaya Hotel Jose Ignacio