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Reviews (525)
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All reviewsbasketball courtstores and restaurantsking suitehome away from homea great place to staybit datedenjoyed our stayfamily tripexcellent staystaff was friendlyconvenient locationwafflespropertyatlantafireplacenorcrossroomy
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105 - 110 of 525 reviews
Reviewed January 10, 2017

on average facility rooms should be more cleaner, it was cold used spare blanket which was very old and ripped please change blankets. Over all it was average to stay at this facility its closer to mall and other stores.

  • Stayed: January 2017, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank 953faridak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Pelkey, General Manager at Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross, responded to this reviewResponded January 25, 2017

I certainly apologize that the blanket was torn in the bag. I will definitely have the housekeeping team investigate this and look at all the blankets to ensure this anomaly doesn't repeat itself. We certainly want our guests to be comfortable with their stay and appreciate all your valuable feedback.

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Reviewed January 4, 2017

This property is very nice. It's clean and safe. Some rooms have fireplaces. They include a Duraflame log with it as well. I had a room that faced Peachtree Parkway. I could hear the sounds of traffic. Beyond that I'm happy with this location.

  • Stayed: December 2016, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Pelkey, General Manager at Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross, responded to this reviewResponded January 25, 2017

I wanted to personally thank you for your feedback and taking the time to share your visit with us. We certainly appreciate you choosing to stay with us while in the Norcross area and welcome the opportunity to have you back again soon.

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Reviewed January 1, 2017

Checked into hotel with our exhausted children at 11:30 PM. Went to our room and unloaded family and luggage to discover an extremely dirty room...dog hair covering furniture, human hair in refrigerator and a general smell of feces. Called front desk and was advised that they did not have any other rooms to accommodate our family. So we then loaded everything and everyone back into the car and promptly checked out!! We were told by front desk staff that they've been having "some problems with the housekeeping staff"!! We are Hilton honors members and have stayed at many, many Hilton properties, including Homewood Suites, in the past. We have never had an issue like this! This hotel is way beneath the usual standards of Hilton owned properties. Beware of staying here!!

  • Stayed: December 2016, traveled with family
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank NDM5212610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Pelkey, General Manager at Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross, responded to this reviewResponded January 25, 2017

I wanted to personally apologize that your stay did not go as planned. I will certainly speak with the Executive Housekeeper regarding your stay and get to the bottom of this situation. I tis not common practice that we would have an issue of this in our guest suites so thank you for letting us know. Rest assured that we will work with the team and particularly the person whom prepared and inspected this room for your arrival. Once again, thank you for giving us the opportunity on this stay and I do hope that when travel warrants you will give us a second chance to show you that this is not typical of our service delivery.

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Reviewed December 27, 2016

Everyone was really nice and helpful, we had a great time. The breakfast was delicious and there evening social had a good selection of wines and beer . We enjoyed very much and will definitely stay again.

  • Stayed: December 2016, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank yadilisp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Pelkey, General Manager at Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross, responded to this reviewResponded January 2, 2017

On behalf of our team and myself I appreciate your feedback. We do try to ensure that everyone has a wonderful stay and a great time when staying at the Homewood Suites Peachtree and I am glad this is what you encountered. We look forward to having you back with us again in the near future, until then may safe travels to your next destinations!

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Reviewed December 25, 2016

Very friendly staff. Disappointing room size for 2br / 2 ba. Stayed in other Homewood Suites with this type room offering that were much better. Would have been happy if info was available during online check in.

  • Stayed: December 2016, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank gregoryr704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Pelkey, General Manager at Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross, responded to this reviewResponded January 2, 2017

On behalf of my team I want to personally thank you for your kind words regarding the team. I know they will be excited to hear the positive feedback from you as a valued guest. I will definitely review the online checkin process for the 2br suite to see how we can enhance any descriptions and amenities for our next guests whom utilize this process. We look forward to having you and the family stay again in the very near future. Safe travels to you and Happy Holidays!

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