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“Very Disappointed”

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Waterberg Plateau Campsite
Certificate of Excellence
Polokwane, South Africa
Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Very Disappointed”
3 of 5 bubbles Reviewed May 14, 2014

We arrived full of expectations; and were sorely disappointed when we arrived; half of the camp sites were over grown with long grass; the other half had hardly any grass; the bathrooms were cleaned once a day at midday, so if you were not up early (which you don't really want to do on holiday) you were met with a flooded bathrooms with dirty floors. The shop on site was very poorly stocked. The receptionist was more interested in arranging her personal life on her mobile phone than she was to help us paying guests (disgraceful) The game drive was done at top speed, the ranger did not drive around slowly looking for any game he raced from one water hole to the next and it was very unpleasant considering the price we had to pay. We took a walk to the German cemetery that is a very important part of Namibia's history, but it was so poorly maintained and over grown it was so sad to see. The property has so much potential and if it was managed better would be a world class destination. The Waterberg plateau is fantastic and well worth the visit, but be prepared its not the same standard as other Namibian camp sites.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Cherie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline R, Manager at Waterberg Plateau Campsite, responded to this review, June 24, 2014
This comment does not refer to our Waterberg Plateau Campsite, but rather to neighbouring Waterberg Rest Camp of NWR (erroneously listed here under Okahandja, see link: http://www.tripadvisor.com/Hotel_Review-g1182984-d3616581-Reviews-Waterberg_Rest_Camp-Okahandja_Otjozondjupa_Region.html).
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52 reviews from our community

Traveler rating
    27
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    6
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    1
See reviews for
13
25
2
Business
0
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Zurich
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

We enjoyed two lovely nights at the Waterberg Wilderness Campsite. It´s a very well-maintained site in a beautiful, very natural setting. The individual sites are spacious and have a tree + open hut construction (you´ll appreciate the shade!) as well as a barbecue and running water. The sanitary facilities are excellent with separate showers/bathrooms for each campsite. There is even a small pool. All staff was very friendly & helpful - also at the two lodges where we had refreshing afternoon drinks.
We would HIGHLY recommend to go on the organized afternoon game drive - seeing rhinos up that close while walking (!) past them is a real highlight.
The only thing we missed was a light and/or electricity at the campsite - hence not the 5-star rating.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jules_canada_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Level Contributor
133 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed August 30, 2012

We didn't camp but had a really nice and spacious room with a new bathroom (very nice!) and you can see the Waterberg with all his beautiful colours. Also dinner was good. There is also a nice swimming pool but it was too cold, so we didn't use it. Beware of the monkeys :-). In the morning we saw also some steenbock and moongooses.
Don't miss to go on top of the Waterberg, beautiful view!!

  • Stayed August 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SF1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline R, Manager at Waterberg Plateau Campsite, responded to this review, January 6, 2014
Thank you for your comment. However, it does not refer to our Waterberg Plateau Campsite, but rather to neighbouring Waterberg Rest Camp of NWR (erroneously listed here under Okahandja, see link: http://www.tripadvisor.com/Hotel_Review-g1182984-d3616581-Reviews-Waterberg_Rest_Camp-Okahandja_Otjozondjupa_Region.html).

We are busy to clear up the confusion.

Your Waterberg Wilderness Team
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Christchurch, New Zealand
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed August 27, 2011

We camped here for two nights in late June, 2011.

The campsite was quiet and we had a choice of many nice sites. Most had a BBQ area, electric light, shared water tap nearby, and a tree for shade. Some had bench seats and/or tables also. There were three ablution blocks which was plenty; however if the campsite was extra full it is possible there might have been some queues for showers. The showers were clean and tidy and hot. There was also a covered communal laundry and cooking area with benches and sinks.

The reception / shop sells souvenirs, some basic food supplies, and firewood, although it sometimes runs out of firewood. The restaurant is a good 10 minute walk uphill along the road from the campsite. The atmosphere inside was very nice and we had a good meal with ostrich steaks. The restaurant also does lunches, which can be eaten outside in the courtyard. The swimming pool is next to the restaurant and is a good size, with shallow/children's and deep areas. It was very very cold in late June! There is a nice surrounding area with some deckchairs.

There are a number of short walks around the camp; we strung a few together which took 1 1/2 to 2 hours in the morning. In the evening we went up the Mountain View walk which is a must, the views are amazing (the photo doesn't do it justice). I would suggest making sure you are down well before dusk; take a good torch in case.

We saw rock dassies (rock hyrax) on the mountain view walk, baboons in the bush around camp (though they did not come into the campsite while we were there), and a large family of banded mongeese which swept through the camp. They were very entertaining to watch. Dik diks (cat-sized small antelope) hang around close to camp and on the roads. We did not see any snakes, which we were glad about, but it was wintertime.

Waterberg also provides double rooms, family units and chalets. We walked past the double room accommodation; there did not seem to be a lot of windows and the outdoor/BBQ areas were mostly small and shady and facing into / overhung by the bush. But we did not stay here or see it from the inside so it may be nicer than it looked.

I would certainly recommend Waterberg for a short camping stay.

Stayed June 2011, traveled as a couple
Helpful?
Thank Sam5697
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline R, Manager at Waterberg Plateau Campsite, responded to this review, January 6, 2014
Thank you for your comment. However, it does not refer to our Waterberg Plateau Campsite, but rather to neighbouring Waterberg Rest Camp of NWR (erroneously listed here under Okahandja, see link: http://www.tripadvisor.com/Hotel_Review-g1182984-d3616581-Reviews-Waterberg_Rest_Camp-Okahandja_Otjozondjupa_Region.html).

We are busy to clear up the confusion.

Your Waterberg Wilderness Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterberg Plateau Campsite

Property: Waterberg Plateau Campsite
Address: 2512 D, Otjiwarongo, Namibia
Location: Namibia > Otjozondjupa Region > Otjiwarongo
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Swimming Pool
Hotel Style:
Ranked #6 of 15 Specialty Lodging in Otjiwarongo
Hotel Class:3 star — Waterberg Plateau Campsite 3*
Number of rooms: 12
Official Description (provided by the hotel):
Both campsites offer secluded tent pitches (8 and 4 respectively) on the soft, red sand of the Kalahari, separated by bushes and trees, and a pool. Each pitch is equipped with shade roof, tap and grill and has its own shower/toilet in the central ablution block with hot and cold water. ... more   less 
Also Known As:
Waterberg Plateau Campsite Namibia/Otjiwarongo, Africa

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