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“our stay at waterberg plateau lodge”

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Waterberg Wilderness Lodge
Reviewed August 13, 2011

we stayed for two nights in the plateau lodge at waterberg wilderness. we were completely unsatisfied. the staff is dedicated, but does not have the neccessery experiences the manage responsibilities that the owners give them. the rooms are a mix of lodge (main room) and backpacker place (bathroom). the food for is unaproptiate for a lodge in this price class. the game drive was ok (we saw the rhinos as hoped) but nothing great. overall we would not recomend this place.

  • Stayed: August 2011
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Thank rweides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 - 75 of 170 reviews

Reviewed July 24, 2011

we reserved for the wilderness lodge but upon arrival we saw the waterberg plateau lodges and decided to change. We were lucky there was availibilty in both. The waterberg plateau lodges have a very nice view and are all situated on top of the plateau. Every lodge has its own 'watertub' where you can 'jump' in at warmer days. For us the nights were too cold but a donkey served us warm water (boiler heated by wood) and a fireplace in the room gave sufficient warmth. Nice restaurant with nice view. Friendly staff. Food ok.
We also visited the wilderness lodge (same area, same owners) and were pleased by the kindness of the staff who showed us all around and prepared a lunch for us. Wilderness lodge is more hidden and certainly better for families with younger childeren as you're not that close of the plateau/valley. nice rooms as well.
For us first stop after arriving in Namibia(3 1/2 hours driving from windhoek) and immediately in a very african landscape this is iedeal. We stayed for Two nights and didn't regret. We made a very nice walk (combination of different trials) and enjoyed the beautiful and peacefull landscape.
To recommend !!

  • Stayed: July 2011, traveled with family
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1  Thank KREEFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2011

We stayed here in January 2010. We stayed in the plateau lodge wich have amazing views and a small private diping pool
Simpley amazing en relaxing. You can look for miles and miles away form your own terrace
We started our holiday here and that was perfect.
Did a walking safari and saw beautifull rhino's fom 10 meters.

  • Stayed: April 2010, traveled as a couple
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Thank Bingtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2011

My husband and I stayed here for just one night on our honeymoon, and we would have loved to have stayed longer! We arrived at night and left the next morning, so we didn't get to see much of the surroundings or really experience all that the lodge had to offer. But, the food was excellent, the rooms were spotlessly clean and big and the staff were very friendly.

  • Stayed: October 2010, traveled as a couple
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Thank ejseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2011

We stayed at Waterberg Plateau Lodge for 2 nights at the beginning of our holiday. It is a nice place, rooms with great view, friendly staff and good food. We went on game drive with them 2 times to their reserve - they have two white rhinos, it seemed a guy is always staying with them and we could approach by foot (which was a bit scary). Beside the rhinos we saw oryxes, ostriches, warthogs, giraffes, guineafowls etc.
We also went on a signed trail around the lodge without a guide, which was quite pleasant - saw baboons and klipspringers and some other small creatures. And not to forget - there are hyraxes (rock dassies) living on the rocks near the restaurant!
There were not so many guests, but we got breakfast and dinner both at Plateau Lodge, didn't have to drive to Wilderness Lodge (which seemed to be a nice place, too).
At the evenings it was quit cold (long sleeves needed), they also set a fire in the restaurant (with some smoke), but daytime it was hot.

  • Stayed: January 2011, traveled with friends
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Thank egermadar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2010

Our strange welcome to the place was met with reservation. We were strictly directed to a parking spot upon arrival at the reception, given an inventory list of items in the room, asked to complete coupons for tour requests and offered one tablespoon of juice in a large glass. We were directed to the Plateau Lodge with strict instructions not to stray. We were worried but all was well as long as we stayed away from the woman at Reception, who turned out to be a relative of the owners with likely no hospitality training.
The staff at the Plateau Lodge were very friendly, but some were shy and warmed up near the end of our stay. Taking the time to go out of your way to talk with the staff will bring out this warmth. Dinner was simple and delicious; I'd call it rustic Namibian.
We did the Hereroland Cultural Tour was which very worthwhile, seeing a different side of the country besides the animals and scenery. It was a bit costly but we were told most of the cost went to the organizations we visited. Though if you do this, skip the Cultural Centre - a big white elephant! The guide will be happy to stray away from the set itinerary at your request and show you what you would like to see. We were lucky the day we went and had the opportunity to spend some time at a school graduation ceremony.
Rooms were very hot, the red rock reflecting the heat - thank goodness for the plunge pool and the cool nights. We weren't told about the donkey boilers and inadvertently had a cold shower the first night. Once we figured things out, the staff was happy to light the fire, the water remaining piping hot for the rest of our 3 night stay.
After we got over the unpleasant welcome and a few snags, our stay on the Plateau was great!

  • Stayed: November 2010, traveled as a couple
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1  Thank RightAngleTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2010

We stayed for two nights at the Waterberg Plateau Lodge, which is a sister hotel to the Waterberg Wilderness Lodge further into the resort area. I would agree with everything that has been said about the fantastic location of the seven units, which have stupendous views across the Kalahari, part of which is a conservancy area owned by the resoert where their game drives take place. The units are spacious with a shower that could accommodate several people. No air conditioning, but that probably didn't matter as the breeze ventilated th place quite well with the windows open. The huge picture window allows a fabulous veiw from the beds, which is a great sight to wake up to. The main drawback of the unit was the fact that there seemed to be an unseen gap between the roof and the wall which resulted in lots of moths getting in when the main internal spotlight was switched on at night. Having said all that, there are several aspects of the resort that were off-putting. The steps up to the restaurant are extremely deep and are hard work for anyone with dodgy legs. There is enough space to add extra treads to most of the steps that would reduce the height of each step to a mangeable 8-9 inches. The restaurant itself is a huge covered area that seems sadly empty with only about 14 guests in it. It certainly lacks any atmosphere. We were told it was built to a size that would accommodate large functions. It would be fine when filled with the 60 local farmers we were told had attended a do the week before but it felt like a huge barn with so few people in it. The food was acceptable, if not exactly 5 star although we did not have to go to the Wilderness Lodge (at least 10 minutes drive away) for any meals, which was a bonus. Having said all that, our main problem with the Waterberg Plateau Lodge was actually the service which seemed patchy and disorganised at best. When we arrived we were not asked if we wanted to take part in any activities. We had to seek out the right person to ask if we could book a game drive and, even then, one bright spark told us we should meet at the restaurant at 4.30 pm when the correct time was actually 4.00pm. That same person said that the lunches were free (which we never believed and which was proved to be incorrect on checking out). Nothing was written down and signed for either in terms of charges for the game drives, lunches or drinks. We deliberately made a note of everything in case. The fact the final bill was correct seemed slightly miraculous. Most staff were fine but there was one particular person who always looked sulky and uninterested. We went over to the Wilderness Lodge to do a walk and also had a drink later and the staff seemed far more friendly and organised there. I would not put people off going to the lodge as the views are fantastic, and the wildlife around the plunge pool was magical, with lots of birds and the fabulous rock dassies. The game drives were fun and the fact that we could see their two wide ("white") rhino, albeit in a protected reserve where there whereabouts were always known, was still a great experience. Just make sure you know what you want, ask for it and make a note of all your charges.

  • Stayed: September 2010, traveled as a couple
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1  Thank beachluvver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterberg Wilderness Lodge

Address: D2512, Waterberg Wilderness, Otjiwarongo 00100, Namibia
Location: Namibia > Otjozondjupa Region > Otjiwarongo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #8 of 16 Specialty Lodging in Otjiwarongo
Price Range: $99 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterberg Wilderness Lodge 3*
Number of rooms: 20
Official Description (provided by the hotel):
The buildings of Waterberg Wilderness Lodge shelter in a long valley in the midst of the Waterberg mountain range. Built from red Waterberg sandstone they nestle under enormous old trees. The atmosphere in the mature, well-kept garden with its two pavilions, many cool and shady places and an immured spring water basin lined by giant bamboo is idyllic. ... more   less 
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Also Known As:
Waterberg Wilderness Lodge Namibia/Otjiwarongo, Africa

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