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Reviewed 4 weeks ago

Spent 12 fantastic days at VLE. Spent every day at the beach or in the pool. The pool staff were excellent including Hector (the protector), Niko, Lucio and Gaby. The service throughtout the hotel including the front door staff and concierge were great. The little town of Bucerias and Punta di Mita are close by with so many excellent restaurants and markets.
We were also lucky enough to see a pod of whales just out front when we arrived.
Will be back again

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Steffery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded 4 weeks ago

Dear Steffary:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff and especially Hector, Niko, Lucio and Gaby!

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

VLE was great. The grounds are very well kept, the rooms are very clean and the staff is very personable and attentive. Hector servicing the pool was there our entire stay. Not only was he serving drinks and food, but when the bar was busy, he was making drinks for us patrons. Nicolas, Josue, Felix, everyone was great. The food at the restaurants was great, sometimes it takes (2hrs is a long time to keep kids entertained), but well worth is. All the restaurants are kid friendly. We loved that they had a hottub for kids at a much lower temp. Pool area was always very clean, as was everything for that matter. Gym is on the smaller side but never had any issue getting a workout in. Small town walking distance away, as well as a few beachside bar and grills. Overall it was a great family trip!!

Date of stay: January 2020
Trip type: Traveled with family
1  Thank chadsP8545WR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded 4 weeks ago

Dear Guest:

Thank you for such a nice review and for your feedback regarding our restaurants within the facilities.
Villa La Estancia Riviera Nayarit is indeed a great option for adults although children really enjoy the facilities as well, our beautiful resort and the professional staff are always eager to take care of families and to exceed even the utmost sophisticated guest´s requests

We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangements.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

La Casona Restaurant was wonderful. Great menu and variety. Edgar and Eduardo were a great pair to provide excellent service. Truly made us feel at home and every effort was made to make our experience world class. At the pool, Esbai and Gaby were always able to get our chairs just where we wanted. Both were respectful and helpful with our needs. The wait staff was quick and efficient. Just a wonderful experience!

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
Thank P3LWtonyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded 4 weeks ago

Dear Guest:

Thank you for taking the time to write such a wonderful review and for your feedback regarding our restaurants within the facilities.
Our number one priority is to make every guest experience exceptional and unique as it can be.
It will be an honor to have you back again; please do not hesitate to contact us if you require any assistance for your next stay

We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The service is Five star. From hand massage upon arrival to cold towels at the pool/ beach. Esbai and his staff are at your beckoning call. They make sure everything is perfect. The rooms are beautiful with great beds and linens. Esbai is great

Date of stay: January 2020
Trip type: Traveled as a couple
Thank ggag139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded 4 weeks ago

Dear Guest!

I personally want to thank you for staying at Villa La Estancia Riviera Nayarit and for having taken the time to post your review, We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement

Thank you again for have chosen Villa La Estancia, It will be a real pleasure to be your host one more time.



Cordially
Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

This was an amazing experience from the service by the pool from Hector our waiter and Eduardo who helped with our chairs each morning to the wonderful views and accommodation. Highly recommend. I he villa we had was spacious clean and very well laid out. We had a 3 bedroom ocean front room which was terrific. Lots of room for our family to spread out and be social but privacy too. The views from the huge balcony were spectacular

Date of stay: January 2020
Thank mollymaeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded 4 weeks ago

Dear Molley:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff and especially Hector and Eduardo!

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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