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Reviewed December 12, 2019 via mobile

We just returned from our 2 week visit. Without a doubt it was one of our best holidays. Beautiful resort, amazing food and superior service. The only draw back is the rooms. The superior deluxe rooms are only an extension of the one room suites with an joining door. You can literally hear everything in the next room. We would like to mention some outstanding employees, Cynthia in the Casona’s restaurant and also Lorena,Miguel, Felix and Francesco. Also pool waiters Hector, Lucia, David, Raymon, Alfonso and Ricardo. Pool concierge Esbai, Eduardo and Gabriel.

Date of stay: November 2019
Trip type: Traveled as a couple
Thank Scrambler1256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 13, 2019

Dear Mr. &Mrs. Barr:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff and especially Cinthia, Lorena, Miguel, Felix, Francisco, Hector, Lucio, David, Raymundo, Alfonso, Ricardo, Esbai, Ricardo y Gabriel!

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2019

This was my third or fourth time visiting, and as always, it was great. The staff around the pool was extremely accommodating and always went out of their way to help. Special thanks to Raul, Josue, Nicolas, Alejandro, Diego, Hector, Ernesto, Lucio, David, Ricardo, Esbai, and Gaby! And of course, no trip is complete without being greeted by Raul at the front door. Can't wait to return!

Date of stay: November 2019
    • Location
    • Cleanliness
    • Service
Thank jdavidoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 12, 2019

Dear Guest:

Thank you for having taken the time to post your review of your recent stay at Villa La Estancia, I am truly delighted that we were able to provide you with the best service and accommodations; I will gladly pass along your lovely words to all our team members.
All of us here at Villa La Estancia look forward to pampering you again in the warm and sunny shores of Banderas Bay!

Sincerely

Ruben Avila
General Manager
ravila@villagroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2019

Back for another week, feel like we cheated though, stayed first week at another place north in Punta Mita at an all inclusive, nice, but this is truly home. As always, staff and facilities are top shelf from bell man at check in and car valet to the pool and bar guys. For us it's the smaller exclusive setting of la estancia, beautiful resort style pool, closeness to beach and sunset views from the rooms. We really felt spoiled around the pool, both Esbai and Gabi take such good care of us and even move our shade umbrellas around when we're not paying too much attention to being in the sun too long. food and beverage service around pool is first class, hats off to Ramon, Ricardo, and Hector, these guys rock! Looking forward to our return visit.

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Traveller13Calgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 9, 2019

Dear Guest:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff and especially Esbai, Gaby, Ramon, Ricardo and Hector!

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2019 via mobile

Amazing hotel with incredibly friendly/helpful staff. We visited PV for a friends wedding and we were helped by Astrid. She was extremely kind and informative. The general hotel is clean, nice decor, amazing pool and beach front location.

Date of stay: December 2019
Trip type: Traveled with friends
Thank SteveHKArmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 9, 2019

Dear Steve!

I personally want to thank you for staying at Villa La Estancia Riviera Nayarit and for having taken the time to post your review, We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement

Thank you again for have chosen Villa La Estancia, It will be a real pleasure to be your host one more time.



Cordially
Ruben Avila
General Manager
ravila@villagroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2019 via mobile

Wow the rooms are 5+ stars and the amenities are as well! The food , beach and staff are the best in Mexico! The beach is amazing for walking and Bucerías offers charming restaurants and cafes! We love Vallarta thanks Astrid and Nicolas for helping us at the pool

Date of stay: December 2019
Trip type: Traveled with friends
Thank vallartafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 7, 2019

Dear Guest:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff and especially Astrid and Nicolas !

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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