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Reviewed May 24, 2018

Excellent friendly staffs the food outstanding and very clean every one loved it for the third time we been in Vella la estancia beach
Thank you all for making our stay for the third time 5 Star and the last time we went to Villa La Estancia Beach Resort & Spa Was to attend wedding it was like dream on the beach top stuff top server top food and best view

Date of stay: January 2018
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank edib728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 24, 2018

Dear Guest:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff!

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2018

We love this property and have been back about 4 times. The butler, Rommel, is incredible and went out of his way to make my Mom's birthday special. He decorated her bed with balloons and blowers and a happy birthday sign. He completely made her day. If you are thinking of giving this place a try - do it! You won't be sorry!

Date of stay: April 2018
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank JBuSF415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 21, 2018

Dear Guest:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff and especially Rommel!

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.


Best regards

Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2018

An incredible small and quiet resort with the most hospitable staff you can find. Rooms are luxurious and well equipped. We have been going there for 10 years and love it more every time. Oscar, Fidel, Rommel, Laura and the entire staff are the best! We highly recommend Villa La Estancia!!!

Date of stay: April 2018
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank JJohnson59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 19, 2018

Dear Guest!

I personally want to thank you for staying at Villa La Estancia Riviera Nayarit and for having taken the time to post your review, We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement

Thank you again for have chosen Villa La Estancia, It will be a real pleasure to be your host one more time.



Cordially
Ruben Avila
General Manager
ravila@villagroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2018

We spent a wondwefull week at this great Hotel. The room was large and vert well furnished, Restaurants with great and delicious with the vestido service!
The staff in general made sure that we were enjoying ourselves. We will return!!!
Thanks you all!!

Date of stay: May 2018
Trip type: Traveled with family
Thank 999scollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 17, 2018

Dear Guest

I personally want to thank you for staying at Villa La Estancia Riviera Nayarit and for having taken the time to post your review, We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement

Thank you again for have chosen Villa La Estancia, It will be a real pleasure to be your host one more time.



Cordially
Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2018

We stayed at la Estancia for a week and had a wonderful week. Beautiful property, great staff and the restaurant on property was very good and reasonably priced. We had a one bedroom condo which was very spacious, nicely updated, and very clean. It's an inexpensive taxi ride to Bucerias and was far enough away from PV that the beach wasn't too busy. Only have 2 complaints.
1. upon check in, we did not appreciate being given the sales pitch to attend the "free breakfast". after just getting accosted at the airport, this was the last thing we wanted to hear. Luckily it was the only time it was brought up.
2. I was appalled by the lack of recycling efforts by the property. No recycling bins anywhere, even in the rooms. Really criminal with all of the plastic water bottles being used on a daily basis. Also the fact that the property still uses plastic straws was shocking. I have been to other resorts in mexico that won't use them. Everyone is there to enjoy the beauty of the beach and the ocean. We need to be making more of an effort to reduce our environmental impact so that we can enjoy it for years to come. At a high-end property such as this, my expectations are much higher.
Again, overall, wonderful trip.

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Redtraveler02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 14, 2018

Dear guest:

I want to thank you for taking the time to send your kind review and for staying at Villa La Estancia Riviera Nayarit.
We´re sorry to read the dissatisfaction you experienced with the Hotel departments a copy of your comments had been sent to the main head departments involved in order to correct the weak areas you kindly mentioned.
We will be very happy to see soon in this your house by the sea!

Best regards

Ruben Avila
General Manager
ravila@villagroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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