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Reviews (1,518)
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Reviewed October 12, 2017

My family and I have stayed here for 3 years in a row. Graet Service, areas and rooms. The amenities are better every day. The food at La Casona is just to die for, The best part of the whole experience is the personalized service provided for people like Esteban, Gaby, Raul, and most of then!!!
I would definetly recomended it to you.

Stayed: September 2017, traveled with family
Thank gabya112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded October 13, 2017

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff.

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.

Best regards

Ruben Avila
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2017 via mobile

A wonderful hotel! HUGE rooms. Incredible ocean and pool views!
Full kitchen. And a short ride to Mega.
Very clean, upscale and comfortably secure.
Valets are friendly and helpful.
Eating on the beach was always a joy.

Stayed: March 2017, traveled as a couple
1  Thank Dick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Gerente at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded October 10, 2017

Thank you for staying at Villa La Estancia and for taking the time to provide us with your valuable review.

Please let me know if you are already planning your next getaway, my team and I personally would like to take care of each of your special requests.

Sincerely

Ruben Avila
General Manager
ravila@villagroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017

We booked this trip for our anniversary. We are so glad we did, it was amazing. The Estancia made us feel very special and taken care of. The entire staff is amazing and have amazing attention to detail. The room was very clean and well kept, the pool was amazing, the facilities were top notch. The food was truly amazing the entire week we stayed there. Nothing at all bad to say. Raul and Jennifer in the front lobby were very pleanant and helpful. Alan at the pool bar was amazing, the best ever! So friendly and personable, giving us special attention. Oscar, the pool concierge, was awesome. He knew and remembered us, was very funny and personable, gave us great local advice, and always set us up very well at the pool or beach. He was great, and definitely went the extra mile for service. We experienced the spa for massages, which was a very relaxing and wonderful experience from start to finish. We enjoyed the included activities included, especially the Mexican independence day celebration, that was truly great! We rented the included boogie boards at the beach, which qas a lot of fun. Maby at the front lobby concierge set us up with a few really fun local excursions. Overall, this was an amazing trip, we are so glad we came here!

Stayed: September 2017, traveled as a couple
Thank KristinCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Manager at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded September 18, 2017

I want to thank you for sharing your review I also would like to thank you for have chosen Villa La Estancia to celebrate your anniversary and for your kind comments in regards to our facilities and staff.

All of us here at Villa La Estancia look forward to pampering you again in the warm and sunny shores of Riviera Nayarit.

Look forward,

Ruben Avila
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2017

This is a nice condo property along with its sister property next door at the very Northern point of Nuevo Vallarta. We stayed in a two bedroom suite, however the second bedroom is standalone and you have to cross either the external entryway or balcony to access the living/dinning area of the other bedroom unit. Wifi is only accessible in pool area and main lobby... or if you are on balcony. Nice pools and you are literally right on the beach! Now the cons... Service was notably absent! Maid service 2 out of seven days? Requests to repair broken microwave ignored repeatedly for 3 days. No laundry detergent, or dish washing soap in unit! Other guests we talked to had similar issues so does not appear to be isolated.

  • Stayed: July 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
3  Thank RayDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Manager at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded September 19, 2017

First of all, I would like to thank you for have chosen Villa La Estancia to spend your vacation. It was a real pleasure to be your host at your home away from home.

I have received your comments regarding some inconveniences that you encountered during your stay.
Please accept my most sincere apologies for any uncomfortable experience and be assured that all departments involved will be properly informed to take immediate action on that matter in order to improve our service.

Once again, we thank you very much for your comments, and we hope to have the opportunity to provide you with the excellence in service we are known for.

Sincerely,

Ruben Avila
Manager

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Reviewed September 12, 2017

This property has everything you would want in a beach resort, long beautiful beaches, superb sunsets, lovely rooms, staff that genuinely want to help you enjoy your time in their resort, and chefs that prepare food to die for. It may be a few bucks more than some hotels, but will leave you with memories that you'll never forget.

Room Tip: Suggest booking 4 to 6 months in advance for best rates.
  • Stayed: September 2017, traveled with friends
    • Value
    • Location
    • Service
1  Thank Glen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben A, Manager at Villa La Estancia Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded September 18, 2017

Thank you for having taken the time to post your review of your recent stay at Villa La Estancia, I am truly delighted that we were able to provide you with the best service and accommodations; I will gladly pass along your lovely words to all our team.

Once again, we thank you very much for your comments, and we hope to have the opportunity to provide you with the excellence in service we are known for.

Sincerely,

Ruben Avila
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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