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Reviewed January 10, 2020

Our family had an amazing time at Villa Del Palmar- Flamingos!! Great resort all around! Great Service from all the staff! On our days at the pool the servers were very attentive...especially Isabel!! She was amazing! Took care of all our needs and was the sweetest server! Thanks Isabel and Villa Del Palmar!! We will definitely be back!

Room tip: All rooms are oceanview!
Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
Thank frenchie253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded January 11, 2020

Our dear guest Frenchie,

Great comment, thanks to you!!

Fristly thank you for have chosen Villa del Palmar Flamingos Beach Resort & Spa at the Riviera Nayarit to spend your Christmas vacation's. Also, thank you for such lovely comments and for allowing us to serve you better with a real passion.

It is always great to receiving excellent reviews we can share with other guests, we all here at the resort feel motivated to continuing improving the services we offer for the next time you come back. Isabel will felt so proud to know about your comments!

All of us here at Flamingos look forward to pampering you again in the warm and sunny shores of Riviera Nayarit.

Kind regards,

Alberto Martínez
General Manager
Villa del Palmar Flamingos


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020 via mobile

If you are at the pool, Oscar is your man for all your lounging needs. Your glass is never empty and your food always perfect and on time. And he has the most cheerful personality and welcoming smile that never stops. Thanks Oscar. From the Bezaire’s

Date of stay: January 2020
Trip type: Traveled with family
1  Thank karmarphotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded January 11, 2020

Dear guest,

I appreciate your comments and the time taken to share your experience with the TripAdvisor community. All of us at Villa del Palmar Flamingos Riviera Nayarit are truly grateful for the honor you gave us being our guest.

It’s a true pleasure to know that your overall experience with us was enjoyable and exceeded your expectations, especially with the experience you had with Oscar at the swimming pool. I will share your comments with all the staff but will have special care to share it with Oscar; you don't know how gratifying it's for us to know that our efforts don't happen unnoticed. It is our pleasure, believe us!!

We are looking forward of having the honor of being your hosts again.

Alberto Martínez
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020

First, we love the staff! The bell staff...Eduardo, Antonio, Luis, Alfonso, and David offer incredible service and personal attention! Isabel at the Grill is great. The front desk and maid service really aim to please as best they can.
Second, we love the location! Consistently great weather...beautiful views of the ocean...miles of walkable beach...close to great restaurants and multiple golf courses.
Third, we have come to Villa Del Palmar for many years, and unfortunately, the amenities in the rooms are getting worn out. The plumbing fixtures, dishwashers, refrigerators, couches, and sliding doors and screens need to be serviced or replaced. It is impacting the quality of our stay.
Fourth, we were disappointed that the ala carte menu at the main restaurant was dropped this year. It’s a beautiful location on the beach with no service at night except for a full blown buffet.

Date of stay: January 2020
    • Location
    • Service
1  Thank Highland39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded January 11, 2020

Dear guest,

Please allow me to thank you for sharing such a detailed review, I could not have asked for more feedback. I truly appreciate all suggestions and feedback made; these will help to improve the quality and services. My most sincere apologies for any experience below your expectations.

Please be assured that all departments involved will be properly informed to take immediate, actions on each matter. Definitely, we are already working on each of your notes since the third quarter of the last year, believe me, we are on it already. Thank yo for your time!!

I would like to thank you for have chosen our property to spend your vacation.

Once again, we thank you very much for your comments, and we hope to have the opportunity in the near future to provide you with the excellence in service we are known for.

Cordially yours,

Alberto Martínez
General Manager
Villa del Palmar Flamingos

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Reviewed January 8, 2020

Wonderful staff, exceptional hospitality. Shout out to Betty who kicked my butt in aquasize! Natali, Isobel, Cristobal and Alex to name a few of the fantastic servers we had. Alex from activities for the Salsa lesson and sorry I can't remember the name of the girl who coordinated beach volleyball. Great time had by the whole family!

Date of stay: December 2019
Trip type: Traveled with family
Thank jacquelinesF7987QR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded January 8, 2020

Dear guest,

Thank you for expressing your great satisfaction with Villa del Palmar Flamingos Riviera Nayarit and for sharing the details of your stay with us.

I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words, which I will personally share with Betty, Natali, Isabel, Cristobal, Alex and with all the Activities team as I am sure many of them went out of their way to secure for you a memorable stay. Thank you so much for your recognition!

On behalf of our Villa del Palmar Flamingos team, we look forward to your next visit!

Kind regards,

Alberto Martínez B.
General Manager
Villa del Palmar Flamingos

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Reviewed January 7, 2020 via mobile

Thank you so very much Regee. Your hospitality is impeccable. Hope to see next New Year. Have safe and healthy year ahead! Villa Del Parmar Flamingos is a very clean and respectable resort. This is our 5th trip here and they treat your family as if it's their own.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Familyvacationersx5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded January 8, 2020

Dear guest,

I truly appreciate your wonderful review of our facilities and recognition of the staff. Thank you for have chosen Villa del Palmar Flamingos Riviera Nayarit to spend your vacation, it is a true pleasure to know that your overall experience with us was enjoyable and we were able to exceed your expectations.

I am glad to hear that Reggie and the rest of the staff went out of their way to guarantee you had an outstanding stay.

We are looking forward to your next visit and appreciate very much your loyalty; it will be our pleasure to welcome you and your family may more times in this, your home away from home.

Cordially,

Alberto Martínez
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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