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Reviewed December 26, 2019

Great time sitting by the pool with family and friends! Make sure you sit in Isabel’s section, she is the best and will take amazing care of you! There’s so much to do here, great food and activities for people of all ages. Had the most wonderful time over the holiday.

Date of stay: December 2019
Trip type: Traveled with family
Thank taylorhall1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 27, 2019

Dear guest,

We would like to thank you for have chosen the Hotel Villa del Palmar Flamingos Beach Resort & Spa to spend your vacation. It was a real pleasure to be your hosts at your home away from home.

I am glad you are sharing your memories, it looks like you had time to take several tours, I hope you enjoyed them all. Thank you for giving us the opportunity of being your hosts, I will happily share your comments with the staff and especially with Isabel Thank you so much, it's represent too much for her as she is always looking for the best for her clients around the swimming pool.

Thank you again for your comments, we hope to the opportunity to provide you with the excellence in service we are known for.


Cordially yours,

Alberto Martínez
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2019

Our family is having an amazing time at this family friendly resort! Bring your appetite and when you are at the pool for the day, make sure you are in Isabel’s area — her exceptional service is icing on the cake! Love this place ❤️

Date of stay: December 2019
    • Cleanliness
    • Service
Thank KimberlyStrikerHall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 27, 2019

Dear guest,

I would like to thank you for have chosen Villa del Palmar Flamingos to spend your vacation. I appreciate your positive comments on our service and the exceptional service given by Isabel, our Lady around the swimming pool.

I am sure that your feedback will serve as an encouragement to our team, as we strive to continuously improve the quality of our services.

Sincerely,

Alberto Martínez
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2019

My family of 12 and I came to celebrate Christmas and birthdays at the resort. We spent every morning and afternoon by the pool and we always go back to the same spot each day. Not only because it’s a great spot with shade, but because of our waitress Isabel. She is friendly, smart, and always checks in. We adore her!! Thank you Isabel :)

Date of stay: December 2019
Trip type: Traveled with family
Thank samantharobyn24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 27, 2019

Dear guest,

Thank you for sharing your amazing review about your recent stay at Villa del Palmar Flamingos, we are very proud of being able to exceed your expectations during your stay with your family and friends and by reading this nice review and knowing that we delivered an outstanding service through the facilities and especially by Isabel, your waitress at the pool. I will have special care to share with her this wonderful note!

It's really gratifying for us to know that our efforts do not happen unnoticed!! All we are always happy and willing to serve you better and go beyond the limits to give you a renewing and refreshing stay.

We hope to welcome you back very soon!

Warm Regards

Alberto Martinez
Gerente General
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2019 via mobile

My trip to flamingos was awesome. I’d like to thank the concierge girls Mago and Sarah. Find them they are amazing! The service at this resort is fantastic. And Reynaldo by the pool :) we come every year.

Date of stay: December 2019
Trip type: Traveled with friends
Thank T854AXwendyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 26, 2019

Dear guest,

On behalf of the staff and myself, we appreciate your preference and loyalty and for allowing us to serve you better with a real passion during your most recent stay here at Villa del Palmar Flamingos Riviera Nayarit.

Thank you for the time you took to let us know your important comments, I will share your review with the entire staff and very specifically with Mago, Sarah and Reynaldo. We all here at the resort feel motivated to continuing improving the services we offer for the next time you come back.

We all look forward to pampering you again in the warm and sunny shores of Banderas Bay!

Sincerely,

Alberto Martínez B.
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2019

Thanks for good service, Oscar and Sarah. Unique amenities. Friendly staffs. Nice restaurants. Good pool jacuzzi. Quick attention for any requests. Nice weather. Good airport transportation. Good room service.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank TripCA8219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtnezalberto, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded December 26, 2019

Dear guest,

Thank you for sharing your amazing review about your recent stay at Villa del Palmar Flamingos Riviera Nayarit.

We are very proud of being able to exceed your expectations during your stay with your family and friends and by reading this nice note and knowing that we delivered an outstanding service through the facilities and especially our very valuable staff (Oscar and Sarah), they are always happy and willing to serve you better and go beyond the limits to give you a renewing and refreshing stay.

We hope to welcome you back very soon!

Warm Regards,

Alberto Martínez B.
General Manager
Villa del Palmar Flamingos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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