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Reviewed May 8, 2018

Jerry and Kihara were two of the water exercise instructors leading classes May 1 - 4, 2018. The classes were great! The music had a great tempo for individuals to work hard or go at half pace. The instructions were clearly demonstrated in Spanish and English. More importantly I had fun, had a great workout and left knowing I would go back the next day! Thank you Jerry and Kihara!

The Flamingos was great! Service, food, cleanliness of all the facilities (rooms, bathrooms, pool area, restaurants) was above par. The staff from the front desk to the security people at the beach entrance knew what they were doing and for whom - us!

Room tip: Ask for a room with a view of the Bay. Families may enjoy the lower level as there is easy access to the pool.
Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank janiscampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 9, 2018

Dear guest,

One of the best satisfactions in the hospitality industry is to learn from guests we made them feel special and that we exceeded their expectations; thank you for share your experience with us and in this site! Our unique goal is to create great stories that will remain in your mind forever.

I am happy to learn from this review that you were impressed with the service of our restaurants, bars, and with all the facilities and specially that you enjoyed our aqua exercise classes with Jerry and Kihara. I will share with all our staff your kind comments, but specially with Jerry and Kijara. You don't know how gratifying it's that our efforts don't happen unnoticed for our clients. Thank you very much!!

We are looking forward to having you back and make every effort to exceed again your expectations.

Very sincerely!

Angel Sarmiento F.
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2018

We bought our time share in 2011 and still love this resort. This time, I called the front desk manager, Julie, the day before we left. Asked if they could upgrade us to a 1 br. and gave her the room number we liked. She advised we would need to ask at check in. We were so p!eased that at check in, she had already assigned us to the room we wanted!
This resort is relaxing, the staff are all wonderful and it is very clean and safe.
Last night we went to Rhythm of the Night on Las Caletas through Vallarta Adventures. The crew on boat 6 were so entertaining! This is a very safe company to book activities through.

Room tip: Bldg 1 and 2 do not get hot afternoon sun.
Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank PollockPinesGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 9, 2018

Dear guest,

I am glad to have the opportunity to thank you for chosen Villa del Palmar Flamingos Riviera Nayarit to spend your vacation. I appreciate your positive comments regarding our service. I am sure that your feedback will serve as an encouragement to our team, as we strive to continuously improve the quality of our services.

I really appreciate that you considered our service as Exceptional! I will share your note with Julie, our Front Desk Manager. You don't know how gratifying it's that our efforts do not happen unnoticed for our clients. This is our passion, believe us!

It is agreeable also, that you have taken the time to explore the environment; that has enjoyed of the Rhythms of the Nights tour/show, it sounds wonderful!!

Thank you again for allowing you to enjoy of this extraordinary experience; we are looking forward to having you back and make every effort to exceed again your expectations.

Kind regards,


Angel Sarmiento F.
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2018

This is a beautiful property! We could walk to Buscerias for lunch or dinner or just explore! The pool and hot tub area are a great place to hangout and the beach is gorgeous. You will not be disappointed with this property. We love it.

Date of stay: January 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank DonnaF1353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 9, 2018

Dear guest,

I am glad to have the opportunity to thank you for have chosen Villa del Palmar Flamingos to spend your vacation. I appreciate your positive comments regarding our service. I am sure that your feedback will serve as an encouragement to our team, as we strive to continuously improve the quality of our services.

It is agreeable also, that you have taken the time to explore the environment; that has walked along the beach to come to Bucerías, our neighboring people; a picturesque seaside village which offers variety of seafood restaurants.

Thank you again for allowing you to enjoy of this extraordinary experience; we are looking forward to having you back and make every effort to exceed again your expectations.

Kind regards,

Angel Sarmiento F.
General Manager
Villa del Palmar Flamingos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2018

Flamingos is located 25 minutes by taxi from the airport and 40 minutes by taxi from downtown.You will be a little isolated but not too far from other activities.This is a resort and has ample restaurants, beach areas,Entertainment ,and beauty. Fabulous sunsets and beach margaritas. It can be a little crowded when there is full occupancy ,but the staff is excellent at making you happy. Concierge staff: Bertha,Sara,Marce,Aurora Jaky, and Bellman Capitan Luis Guzman ,are some of many who seem to know what you want before you do.

Date of stay: May 2018
Thank wbraud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 7, 2018

Dear guest,

I truly appreciate your wonderful review of our facilities and recognition of the staff. Thank you for have chosen Villa del Palmar Flamingos Riviera Nayarit to spend your vacation, it is a true pleasure to know that your overall experience with us was enjoyable and we were able to exceed your expectations.

I am glad to hear that Bertha, Sarah, Marce, Aurora, Jaky at Concierge Desk as well as Luis Guzmán our Bellman Captain and the rest of the staff went out of their way to guarantee you had an outstanding stay.

Thank you again, we are looking forward to your next visit.

Kind regards,

Angel Sarmiento F.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2018

very nice staff/////Luis Guzman Capitan////David///and every on else working at this resort are very nice people.We own a timeshare at this location but this review has nothing to do with my review.Every time we go there we are always welcome home which makes us feel very good.

Room tip: most rooms are ocean view
Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Dominique T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODOLFO C, Gerente at Villa Del Palmar Flamingos Beach Resort & Spa Riviera Nayarit, responded to this reviewResponded May 7, 2018

Dear Dominique,

I personally want to thank you for staying at Villa del Palmar Flamingos Riviera Nayarit and for having taken the time to post your review, I am truly delighted to learn from one of our special guests that we were able to provide you with high quality service and accommodations as well as great food.

Thank you again for have chosen us as destination of your vacations, It will be a real pleasure to be your host one more time. I will share with all the staff your kind note, specífically with Luis Guzmán our Bell Boys Captain and David; they will felt so proud to know their job was not unnoticed!

We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement.

Cordially,


Angel Sarmiento F.
General Manager
Villa del Palmar Flamingos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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